Kotak Mahindra Bank Complaints & Reviews

I have made the transaction on 7th may 2017 for rs 1487 but they wrongly made the transaction of rupees 4753rs, after the transaction made (4753) they said that the transaction is cancelled from our side and money get back into your account and than they made the correct transaction of rupees 1487rs.

To confirm about this transaction i made a call on customer care on 9th of may 2017 and customer care executive said the amount 4753 is not claimed by the merchant but when i saw the statement than i was shocked that both the transaction were made on my credit card.

I have put complaint in kotak bank through customer care and email. But till now we have not received any refund amount.

When i call up in kotak bank customer care they saw your complaint is in under process. Already more than 2 months gone but no action is taken.

Kindly resolve my problem and refund my money back.

Regards
Priyanka

Hi sir, i am g. Sivanarayana my account number is :[protected] cif:99310161
So i would like to close my account in your bank because you have changed my salary account as 10000rupees maintenance savings account so unable to maintain you have demanding amount.
With out any information you have changed my account as normal savings account and deducting non maintenance balance charges so finally i want to close my account in your bank, so i went to your nearest bank and asked them to close it then they said i have to pay non maintenance balance charges, this is very fraud you have opened account for your opportunity, i don't come to your bank to open the account so please closed it.
Thanks

Your bank executive hold amout without and intimation i user of your bank devendra kumar tripathi crm number 80705362. How many times you will give this like bloody service it is not happening first time just listen recording with shobit with the number [protected] your bank is very cheap and layer just have look this matter otherwise on monday we have to escalate that case in consumer court of social network site

Hi Sir,

I am the salary account holder of Kotak Mahindra Bank and my account number is [protected].

On Saturday 30.06.2017 I have withdrawn Rs 200 from ATM and there was Rs 10700 on my account but after that transaction I got message that my balance is Rs 9213.11 there was short of around Rs 1400 without any intimation and also I'm not able to see any deduction in my statement for that amount.

So I walked into Malleshwaram Branch and informed the same and they said need to contact your branch where it is located in sarajapur and give the letter to them so that they will refund it or else you can send am email to this id att.[protected]@kotak.com.

As per their advice i have sent an email to above id and i got the call from the customer care that they can't refund the amount since i have not maintained the account balance as per their policy, but no one as informed us anything that it will be deducted and also no i haven't got any email or message that it will going deducted from my account.

They have directly deducted from account it was became very burden for me, I have just kept the amount to pay the school fees to my son.

Please do the needful and resolve my issue at the earliest.

Thanking you

Adikeshavan S

Guys Please dont use "Kotak Mahindra Bank" CREDIT CARD, in that they will give you online credit limit & cash withdrawal limit, but i[censored] withdraw the cash they will charge 300/- for using credit card..even i[censored] withdraw 100/- they will be charing 300/- i am very much disappointed with their service like looting people. i have faced this so manyy times that 300/- have been debited but later i came to know the fact that they were charging for each withdrawl 300/-. without knowing this i have withdrawn so many times & i have been looted per each transaction 300/-.

My ticket payment show faild on irct for ticket booking.4 july for 19 aug (train no-15066) nasik to gorakhpur, but payment debited from my account kotak mahindra bank a/c no-[protected], raju kumar verma, ref no-gbm-[protected] and irct transection id is-[protected], still amount-8286rs are not refund to my account...? plz check and solve in as soon as possible.Its needful...Thank u.

I have salary account with kotak Mahindra bank.My CRN number is 36354671.
While opening the new account, bank person told me the that its zero balance account for life time even when it will not of salary account.

On 8 December 2016 i received my EPF amount 11771.but due to holding balance, i not getting my EPF money.
Please look into this matter. I need my money back.
Waiting for your favorable reply.

CRN number 36354671

Branch Name-Pune Kondwa

In the month of April and May I did not able to mantain minimum account balance so it was charged over me Rs.690 in the month April and Rs.680 and Rs.10 in the month may. so I want to know why this Dabit happened.
So if you want to saw me as I keep with his account holder then call me and solve this problem otherwise I will deactivate my account from your bank.

And it is very disgusting.

Regards
Debasish Parida.

On 05/07/2018 I just woke up to see SMS stating "Dear customer, Welcome to oneassist. for assistance cal xxxxxxxxxx/xxxxxxxxxx". Later I called to said no to oneassist (which I never heared before) regarding my subscription, they told me that its related with my Kotak bank (loan account). They charged me Rs 3999 for 3 years.
My humble request to both Kotak bank and oneassist team to please cancel my subscription and refund as soon as possible.

My oneassist relationship no 2337538
OneAssist Membership ID: [protected]

Thanks

My account & all transactions with debit card is blocked by bank since 29th jun. Done all procedure &fill up kyc also but not yet unblock. Now i am in hospitalised, need urgent money for treatment but cant withdrawal money. I visited nearest bank also, said u have to wait some days but i want urgently unblock my account pls help me.

Other 1 complain about bank cut my money from my account said not used account last 1 yr. So charges is cutting but how much 12000 rs. He deducted from my accounts not give any details of that deductions.

CRN#[protected]
I missed on my last payment/minimum due of my credit card. Just a months due was unpaid and my account was ceased and sent to collection. I have to face a lot of issues due to this as I could not pay my other debts on time. I reviewed RBI rules and kotak policies wherein if account is due for three months/90days it gets in collections. Going to lodge a complaint/suit against you to RBI. I'm unhappy with the way you handled this issue. Customer representative doesn't have knowledge about the same and don't know the policies. Sooner as this issue gets resolve will close my bank account and credit card with kotak and will also advice friends and family to do so.

Thanks for the inconvenience,
Pankaj Patil

Dear Team,

I seen details of my Credit card entire 12 month and every month their is average Rs. 500 + 75 (service tax) charged for Payment Auto debit failure charges please check attached statement for your reference.

I have not noticed this amount yet but this is totally unacceptable. This auto dept option i chosen for optional payment. I thought whenever i will forget to make payment earlier, i can take credit from credit account. But you are charging auto debit failure fee more than my actual monthly bill. I cant afford it and want my complete money back with immediate affect.

And please help me stop this BS which you are telling as facility.

please check in your system I was not accepted any time for Auto debit service but still Bank Charging.

My CRN No.: 71628249
Mob.: [protected]
Name: Suresh Verma
Credit Card End With 6114.

Please revert all these charges to me immediately. This is height of fraudulent and make me very disappointed. Also this has loose trust on a reputed bank.

Rgds.
Akhilesh Shukla.

Myself girish. H. S. I am using kotak mahindra credit card with no. [protected]. I was debited an amount of about rs 1299 on june 3rd 2016 shortly after obtaining the credit card towards "oneassist" services without my consent. After refusing the service, they offered a discount price and i continued as i didnt want to create trouble. Again on june 5th an amount of rs1, 299 has been debited to my credit card account for renewal of the services without my consent.
I called the oneassist number and asked them to take back and revert the amount. But they are not listening and trying to convince me to continue.
I want the cancellation of the service and reversal of transaction.

I visited the bank of whitefield branch on 4th july and then i was told the person who take care of operations has not come and i should come after lunch time then again i went on 5th july to submit a request for changing my signature but the person was so rude first he asked me about the signature proof and all and when i said that i am carrying all the proof then he said that server is down and come next week.. I mean what kind of service is this just neglecting the job responsibilities.

Will take this to higher authorities and social media

Regards,
Arpit sood
[protected]

As per credit card statement of MAy 2017, paid Rs 3600 on its due date. on the same day, kotak put the charges for auto debit failure. In JUNE 17 statement it said Rs. 500 . And as on today it says Rs 1150 which is totally unacceptable. The Feb17 statement should have said only rs 199 (Annual Fee). In between Customer care asked me to pay Rs 576. But why should I pay 377 extra. When I replied them again then there was no reply....

My name is Ashok Shamrao Darekar taken personal loan of 10.12 lakhs from KOTAK bank on June 2016. My personal loan account no is APAC 59875363

While signing agreement bank person told & shown in written on document below condition for foreclose loan

· You should not close before 12 months

· There is 0% foreclose charges.

Today I am foreclosing loan as 12 months over by doing balance transfer from other bank. But KOTAK bank now charging me 5% charges on my outstanding amount.

Now bank is telling me, if you are doing BT, than you have to pay foreclose charges, which is written in small letter, not given time to read it and intensely not told at the time of agreement

Regarding this I have send email several time to bank & their nodal offier, but I have not got any response.

Please help me and save me for this cheating from KOTAK bank.

Respected sir,
i facd a huge problem these days because of your silly service, like unnecessary deductions from my account .. My ECS date is 2 and i deposited my ECS amount on my Kotak account but bank deduct sone unnecessary charges from my account and my ECS got jumped because of insufficient balance. i am really get fed up from this nonsense please solve this problem as soon as possible.. [protected] its my contact number

On July month if w e check 2700 rs of check bounce amount as deducted. But not even informed customer and no intimation via sms or phone.
But which they deduction complite crime. We want put in case in court.
Can u Pls reverse my fund what actually deducted.
I am 5 year account holder. Kindly wave off the amount. But very high amount deducting in salary account.
I hope my request wiĺ needfull

Account opening has been done on kotak through bio-metric with kotak executive prakash (Emp code - 73902) on 27th mar 2017. Prakash requested to deposit rs.5000 for account opening in kotak using url received in my mobile from kotak. Fund transfer has been done successfully through citrus payment gateway and rs.5000 has been debited from my existing citibank account. Prakash mentioned that this rs.5000 will be transferred to my new kotak account ([protected]) crn no[protected].

Imps ref no[protected] for rs.5000 transferred on 27th mar 2017 was still not credited to my new kotak bank account nor reversed back to my existing citibank account until now (02 july 2017)

I had received a letter confirmation from citibank stating that imps transaction done via citrus payment gateway was successful. However this amount was not credited back to my kotak account.

I had reached the kotak branch in ashok nagar and explained the issue, however they were not in an position to help me out with the issue. Request your help to resole this issue and credit back my rs.5000 to my kotak account or citibank account

I had enclosed the list of documents
1) account opening form received from prakash on 27th march 2017
2) imps fund transfer screen shot through citrus payment gateway done through my mobile on 27th mar 2017
3) citibank confirmation letter stating successful imps rs.5000 transfer with reference no[protected]

This has been one of the worst experience for me where a bank states that they were unable to track / identify the transaction which was done using their url.

SIR,
my account number is[protected]
You already taken rs 677.81 on June 10 and rs 12.19 and rs 517.50 rs on june 19 for non maintenance of MAB ( I Attached the screenshot of the that ) totally 1207.50 rs

As per you promise earlier after maintaining MAB REVERSAL of the previous deducted amount. I also attached your previous message.there you promise;

Last month my MAB IS 35411.31rs 3 times more than minimum MAB RS10000

so, quickly reversal the deducted amount. I can continue my kotak account.

Thanking you