Kotak Mahindra Bank — CFB charges

I took finance loan in Kotak Mahindra Bank due date was 5th of every month,
1month I paid late that is October, so 975/- deducted from my account on 21st October...
In November I paid on due date that is 5th November and I have transcation details, Again asking to pay cheque bounce charges...receiving calls everyday and I showing transcation details then they are saying in system showing charges, if not updated in system please update don't charge customers.
Please do needful..
for everymonth I can't pay cheque bounce charges even though I paid on due date.
CFB Loan no : CFB5729345
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Kotak Mahindra Bank customer support has been notified about the posted complaint.
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Why CFB Charges debited twice and money debited for EMI. Please revert back ASAP

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