Kotak Mahindra Bank Complaints & Reviews

Kotak Mahindra Bank insurance agent very loose talking and misbehavior. Presher to deposit accident policy due for insurance instalment.

On 16-NOV-2021 at 1.28 AM "$28360.76 USD were transferred from my credit card account without my consent, permission and knowledge. Amount of Rs 856000 was transferred from my savings and fixed deposit accounts was transferred to credit card and further transferred to unknown. I had made complaint with Kotak Mahindra Bank Kumthekar Rd, cyber crime police and police copies attached. No response or refund of my money is there till no...

I had a credit card of kotak bank of a limit of 25000. I used it and paid Rs 10000 but without my permission they reduced the limit to 17000 as soon as I paid the amount due to which I was not able to use the amount that I have paid. Then I could not pay the dues of September 10th which I paid on October 1st 2021 but to my surprise the Kotak bank removed all details from my kotak net account and showing as no card available due to which I am unable to see what I have paid and the dues that I have to pay. I sent many emails but neither they are giving any proper reply nor they are allowing me to see the details of the credit card. Credit available is 1600 but still they are charging over limit fee and not allowing me to use the credit card by blocking it.

Dear Sir,

I am asking kotak bank for issuing the EFIRC from several month for the our advance payment against export, but they are rooaming us here and there.

One lady Miss Mamta, i dont know she have knowledge or not but she dont reply politely and most of the time she ignore us. And we dont get any answer from that branch. We cannot submit our export papers until we dont have EFIRC certificate for that transaction.

And we have credit advise but kotak bank still not able to issue the EFIRC.

Please help.

Kotak Mahindra Bank
Branch Johari bazar, jaipur rajasthan india

Dear Kotak team,

I am writing this email regarding an employee of the Kotak (Name :jakkula mallaiah at [protected]. - jakkula.[protected]@kotak.com) who is harassing me with all kinds of tactics.
I would like what kind of responsibilities or charges he currently has at Kotak and how he can treat a customer like this.

It started off with settlement of non payment fees to this situation. I am attaching the mailers received . kindly look into the matter and do the needful.

I need more information on the passport impounding notice.

This is the latest one happened today, But the kotak employees keep on calling us using awful words and messages, let me share the screenshots too, I made the total payment till date 1, 10, 000 everyone comes and says we will give you best settlement please pay 5, 000 or 10, 000 that' s what I was doing it from august, I had really bad experience from kotak bank, The recovery agents are worst. Why do they send whatsapp text messages, You guys don't respect women at all, just bcause of you're mental stress and torcher my dad hospilized.

The customer care is much better, they know the value, but the agents wants money, And this jakkula mallaiah is after my life, though I made the payment still he'z sending mails on passport impound, I really don't understand did I do any scam?

And also find the attachments of kotak employee messages ever.

Please ignore, if there was a naveen contact details in the attached screenshot, Bcause he was the only guy, who knows ethics and values.

Even though i am not a customer of kotak Mahindra Bank, I get frequent messages saying to open bank account. I get these messages atleast once in a day and i kindly ask the bank to stop sending messages
Thank you

Hello Kotak Bank,

I am getting frequent calls from Kotak Mahindra bank regarding 811 account and credit cards.

I am not intersted in this and I would like to unsubscribe from bank promotional calls. Please kindly take action to stop it as soon as possible.

Thanks
Mobin Baby

I took finance loan in Kotak Mahindra Bank due date was 5th of every month,
1month I paid late that is October, so 975/- deducted from my account on 21st October...
In November I paid on due date that is 5th November and I have transcation details, Again asking to pay cheque bounce charges...receiving calls everyday and I showing transcation details then they are saying in system showing charges, if not updated in system please...

I took personal loan in kotak Mahindra Bank.My loan amount is Rs4801 but I am paying Rs 5027.I have maintained balance in my amount they are asking to pay Bouncing charge.Wrong information was given.My loan account number is SPLN62649340. My contact number is [protected]
Dear Customer, Current month EMI amount of Rs 5027towards your loan A/c no SPLN62649340 is overdue. Request you to pay the same immediately. Kindly ignore if already paid. Regards, Kotak Mahindra Bank

Dear Sir,

This is with reference to the complaint which has been made on Payone
money transfer of Rs.7300/- to wrong account dated 3rd Nov'2021. As
you have blocked the amount for the below account holder, he has
contacted us and settled the amount which we have done the money
transfer.

Customer (Account Holder details).
Beneficiary details - Mahantesh Pujari
Account Number - [protected]

Hence we are taking our complaint back, kindly release his amount.

Thank you for your support & fast response.

Thanks & Regards,
Karthik Nagaraj,
Rajajinagar, Nagapura,
Bangalore - 560010

No.1 ### company. They will give you free account and verify all your documents then after several months they will close our account without any information and they don't have branches in all towns. And if we call their CUSTOMER service they just ate our mobile balance that's it, we won't get any proper respons or we can't talk to the representative. I had travelled 33km to know about what happened to my account.

While I contacted the branch directly they told me my account is closed because of the KYC verification was incomplete. But it was completed through vedio call verification. Also they are sending unnecessary sms and emails continues(advertisement to open a new account). Now they told me I have to open a new paid account.

CRN[protected]
I had applied for a debit card by submitting a form (signed and stamped) to some lady at Khar West Branch in September-October 2021, as suggested by our RM Priyam mam. That lady did not give any acknowledgement, etc against the form. I had been waiting for the debit card, but later on not receiving it for almost a month, I asked Priyam mam about it. On receiving no proper response, I visited the branch and was told that they are not able to find my form and had misplaced my form (signed and stamped).
I was requested to submit a new form after a month, when i followup. Also i was being convinced by mr. Jai prakash that it was my mistake and i should have followed up on not receiving it in few days, its a small mistake, wont be misused, etc. I was also told that "jinki galti thi woh toh chhod k chale gaye (liable persons have left the company), now what can we do?"
Is it my mistake that they have left the company and i have to tolerate such mistakes from such a reputed company?
Some other person mr. Upadhyay, at the place of that lady, is not at all apologetic and too egoistic to accept the banks or employee's mistake.
On asking to complain against this issue to bank branch manager, i was told there is no branch manager. Dont know how this bank is running with such a lethargic attitude. This is not the 1st incident of such a pathetic expreience by bank employees. Earlier i did not complain thinking that it was a mistake and wont happen again but such things are happening frequently.
I want action to be taken against concerned person.

Bhavin Jagani
Steelify Industries LLP
[protected]

I would like to activate DND/DNC on my mobile number and email. I do not wish to receive any calls from kotak mahindra bank executives asking me to take credit card or any other schemes.
I tried to enroll in DND/DNC (do not call), but there is no option to enroll DNC in Kotak website. I found a lolink to enroll DND but is does not work, keep saying "something happened please contact administrator".
I remember enrolling for DNC few months ago but still I am receiving calls from Kotak.

I will ecs charge in my account 1770 place help sir i am very poor

I opened a Savings Bank Account in Kotak Mahindra Bank. For its Full KYC I selected the Video KYC Option...But I don't know why it didn't worked. Next day, someone rom bank called me and asked me that if I am available at home as he is coming for Full KYC I said " Yes, I'm available". He came and while doing KYC, he registered me for Kotak Group Accident Cover Policy, for which I have to pay 811 Yearly. When I asked him I wants to cancel this policy he said You can cancel in 30 days just call and say customer care to Cancel it. Then when I called Customer Care they told me that this policy cant be cancelled once joined. Although its written on Bank website that we can Cancel it. 811 Rupees is deducted from my account for the policy and it will be deduct every year. I don't want this policy and I want to refund my money...Plz Help

I have opened my wife's online account of kotak 811 due to missmatch documents submitted online that account status is showing blocked. She don't have physical pan card due to name correction of after marriage that's why we are waiting for pan card...in last month we have received her pan card after that immediately we were submitted all the necessary documents for kyc in pimpri kotak branch. Now 15 days over still account is showing blocked status... No one answered properly on call when we are checking about status. Request you to please check and do the needful.
Account holder name : pooja vinayak patil
Crn:[protected]
Account number:[protected]

In that branch we have done kyc before 15 days with there staff nargis.
She said 3-4 working days it will activated... Now she talk very rudely on phone call by saying i have done my work now don't call me for further status. Nighter she gave concern person contact.

Hello this mohammed sohail from 811 account i have activated some amount chargable plan every month rs300 is deducting in my account i want to deactivate it...

A person pretending the Kotak card employee offering trans deal card and also offering fake discount coupons and hampers as I asked him for detailed link he turned cut the call, please stay alert from such frauds.

his mobile number which he called from
+91 [protected].
registered on true caller by name Card Service Service.

I am unable to any UPI transactions since a week now, and each and everytime it says there is some technical issue at bank's end. Please register a complaint.
CRN[protected]
Bank account number - [protected]
IFSC code - KKBK0003545

Kotak representatives call multiple times a day to offer credit to which i have said "NO". DND page on the kotak website is non functional and always asks to contact administrator when the form is filled duly.