Kotak Mahindra Bank Complaints & Reviews

Dear Sir,

This is with reference to the complaint which has been made on Payone
money transfer of Rs.7300/- to wrong account dated 3rd Nov'2021. As
you have blocked the amount for the below account holder, he has
contacted us and settled the amount which we have done the money
transfer.

Customer (Account Holder details).
Beneficiary details - Mahantesh Pujari
Account Number - [protected]

Hence we are taking our complaint back, kindly release his amount.

Thank you for your support & fast response.

Thanks & Regards,
Karthik Nagaraj,
Rajajinagar, Nagapura,
Bangalore - 560010

No.1 ### company. They will give you free account and verify all your documents then after several months they will close our account without any information and they don't have branches in all towns. And if we call their CUSTOMER service they just ate our mobile balance that's it, we won't get any proper respons or we can't talk to the representative. I had travelled 33km to know about what happened to my account.

While I contacted the branch directly they told me my account is closed because of the KYC verification was incomplete. But it was completed through vedio call verification. Also they are sending unnecessary sms and emails continues(advertisement to open a new account). Now they told me I have to open a new paid account.

CRN[protected]
I had applied for a debit card by submitting a form (signed and stamped) to some lady at Khar West Branch in September-October 2021, as suggested by our RM Priyam mam. That lady did not give any acknowledgement, etc against the form. I had been waiting for the debit card, but later on not receiving it for almost a month, I asked Priyam mam about it. On receiving no proper response, I visited the branch and was told that they are not able to find my form and had misplaced my form (signed and stamped).
I was requested to submit a new form after a month, when i followup. Also i was being convinced by mr. Jai prakash that it was my mistake and i should have followed up on not receiving it in few days, its a small mistake, wont be misused, etc. I was also told that "jinki galti thi woh toh chhod k chale gaye (liable persons have left the company), now what can we do?"
Is it my mistake that they have left the company and i have to tolerate such mistakes from such a reputed company?
Some other person mr. Upadhyay, at the place of that lady, is not at all apologetic and too egoistic to accept the banks or employee's mistake.
On asking to complain against this issue to bank branch manager, i was told there is no branch manager. Dont know how this bank is running with such a lethargic attitude. This is not the 1st incident of such a pathetic expreience by bank employees. Earlier i did not complain thinking that it was a mistake and wont happen again but such things are happening frequently.
I want action to be taken against concerned person.

Bhavin Jagani
Steelify Industries LLP
[protected]

I would like to activate DND/DNC on my mobile number and email. I do not wish to receive any calls from kotak mahindra bank executives asking me to take credit card or any other schemes.
I tried to enroll in DND/DNC (do not call), but there is no option to enroll DNC in Kotak website. I found a lolink to enroll DND but is does not work, keep saying "something happened please contact administrator".
I remember enrolling for DNC few months ago but still I am receiving calls from Kotak.

I will ecs charge in my account 1770 place help sir i am very poor

I opened a Savings Bank Account in Kotak Mahindra Bank. For its Full KYC I selected the Video KYC Option...But I don't know why it didn't worked. Next day, someone rom bank called me and asked me that if I am available at home as he is coming for Full KYC I said " Yes, I'm available". He came and while doing KYC, he registered me for Kotak Group Accident Cover Policy, for which I have to pay 811 Yearly. When I asked him I wants to cancel this policy he said You can cancel in 30 days just call and say customer care to Cancel it. Then when I called Customer Care they told me that this policy cant be cancelled once joined. Although its written on Bank website that we can Cancel it. 811 Rupees is deducted from my account for the policy and it will be deduct every year. I don't want this policy and I want to refund my money...Plz Help

I have opened my wife's online account of kotak 811 due to missmatch documents submitted online that account status is showing blocked. She don't have physical pan card due to name correction of after marriage that's why we are waiting for pan card...in last month we have received her pan card after that immediately we were submitted all the necessary documents for kyc in pimpri kotak branch. Now 15 days over still account is showing blocked status... No one answered properly on call when we are checking about status. Request you to please check and do the needful.
Account holder name : pooja vinayak patil
Crn:[protected]
Account number:[protected]

In that branch we have done kyc before 15 days with there staff nargis.
She said 3-4 working days it will activated... Now she talk very rudely on phone call by saying i have done my work now don't call me for further status. Nighter she gave concern person contact.

Hello this mohammed sohail from 811 account i have activated some amount chargable plan every month rs300 is deducting in my account i want to deactivate it...

A person pretending the Kotak card employee offering trans deal card and also offering fake discount coupons and hampers as I asked him for detailed link he turned cut the call, please stay alert from such frauds.

his mobile number which he called from
+91 [protected].
registered on true caller by name Card Service Service.

I am unable to any UPI transactions since a week now, and each and everytime it says there is some technical issue at bank's end. Please register a complaint.
CRN[protected]
Bank account number - [protected]
IFSC code - KKBK0003545...

Kotak representatives call multiple times a day to offer credit to which i have said "NO". DND page on the kotak website is non functional and always asks to contact administrator when the form is filled duly.

I want to cancel my kotak secure one insurance policy, the online sales team given me policy without my permission and deducted my money amount of 2938/- Kottak costumer executive no. Not respond I try many time costumer miss lead me and i email hem from last 8 /10/21 .i want refund my money back which is 2938/-

I ordered the product on 9 Oct 2021 from amazon.
The price of order was Rs. 6, 174.
Product was I KALL K320 (BLUE, 4GB, 64GB) smartphone.
The order id is :[protected].
I returned the product on Oct 11 and refund was initiated on Oct 12.
But still i didn't got any refund till now.
The Refund Reference Number for the transaction is[protected].

Since last 2 months, everyday 4-5 times I got call from kotak mahindra customer care and they forcefully asking me to accept credit card which I have never applied for. When denying, they start abusing on calls and massages. This becomes everyday habit. How many numbers I will block?
I want resolution. I have the number who called me and abusive chats as well.

I tried to transfer the money from Kotak app to self Phonepe upi, but the amount is deducted from Kotak app and not received it

Amount =25000...

Hello Kotak Bank,

I am getting frequent sms from Kotak Mahindra bank regarding "Open Zero Balance A/c for DBT with Kotak Mahindra Bank & get Assured Cashbacks on transactions. Click here http://w2t.in/AAFjhnh to avail this offer. *T&C apply".

I am not intersted in this and I would like to unsubscribe from your promotional sms.Please kindly take action to stop it as soon as possible.
My mobile number is [protected]

Plz verify that someone has used cridit card with my credential I believe. It's shown on my CIBIL score lm shocked. Plz ASAP clear the issue Otherwise I will give the complaint against bank . I'm ready to support your team .this is second time complaint still your executive not responding .
Thank you
Mode laxmana rao

Dear Sir/Mam
I have my child bank account with Kotak Mahindra Bank.
I have not activated weekly alert SMS but bank started SMS bank and charged.
Lot of money deducted from my child account.
Kindly look at this matter and help to reverse charges with penalty
Account Number..[protected]

Thanking You
Sanjeev Kumar Sharma
[protected]
sanjeev.[protected]@gmail.com

My name is Himanshu Dhingra and my crn no is[protected].I took a persoanl laon for 4.3 lac which was available with offer of 0 processing fee and 14% reducing interest and I also confirmed this from customer service twice before taking the loan.When the amount was disbursed I was charged for 4300+770 gst as processing fee from my card due to which my credit limit went in negative and i was also charged for overlimit fee for 500+90 gst. I called customer service and and they reversed the overlimit fee and raised a ticket for reversal on 2 october gave me a timeline for 7 working days also promised me to give call himself but nothing happened so I called them again 3 times and got same response.I escalated it to management where Mayuri told me that it will be done within 5 working days and she will give me a call but no luck.I called several time on the escalation number but everytime I was told that Mayuri is handling the case so she will call and they have arranged a call which I never received.I tried to go further to level 3 and 4 for eascalation the number is always busy the complaint is not getting submitted online getting an error " something went wrong" .please look into this and do something for this else will see for legal support.

I deeply regret to inform you that the amount payable to me while the automatic closure of my savings account has not been received by me irrespective of repeated requests to Mr.Francis.

And Mr.Francis has been promising me it will be credited today, tomorrow for over 2 months of repeatedly asking him and so on now not attending my calls too...!