Kotak Mahindra Bank — cheat fraud bank kotak

My customer id number is[protected]. I transfered 20000rs on 22nd dec from my sbi debit card into this # kotak bank account but money did not got credited. This fraud bank made me wait 2days now. I need to gve payments ahead and i am stuck becz of this cheat trash kotak bank. Return my 20000rs or i will send a legql notice to your fraud bank. This is mental harrasment. My own money i cant get back. I will go to rbi and to mediator also. What u guys think u can rob anyone money lke that. Its my hard earn money. I wont tolerate this nonsense. Update my balance asap and finish this matter. Return my 20000rs u liers