Kotak Mahindra Bank — Cheque misplaced from dropbox and misuse of it

Address:	201001
Website:	Kotak Mahindra bank

I mohit jain having a current account in kotak mahindra bank navyug market ghaziabad on 20th may 2017 i have droped a cheque of rs 5000 of axis bank chandni chowk delhi on 21st may 2017 sunday theaft take place in bank drop box in absence of security guard. Security guard was not there thief enter into bank premises and with their equipment break the drop box area where all cheque were lying my client who has given me cheque of rs 5000 was enchased today i. E on 24 may 2017 for rs 15000 now when i went to bank i have enquirer them about my bank statement there no cheque of rs 15000 but my client says that cheque wich i have given to you has been enchased i went to manager room mr anshuman garg he told me about the robbery showed me the video clip i asked him you must have intimate your client about it so that they can stop the cheque by their personal bank he answer me we have 14000 account in my branch whom should i intimate now you can do fir against bank of theif now i need amount rs 15000 which due to the security guard and bank officials loss taken place