Kotak Mahindra Bank — collection block removal

Address:560070

Hi i had over due of 35000 and i was making my mind imum payment but due tto some issues missed payment for 40 days and my card was blocked and asked me to make the whole payment but even after making the payment they have changed their statment and now they are saying it is not possible to remove the collection block im sure kotak has cheated me on this issue my crn no is[protected]. I recently called up cuatomercare and asked them why havent i got any msg for my full payment and now. They are saying that pre emi closure is required then only they can send it for collection block removal. Worst service i have ever seen. Will update what happens very soon
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Dear sir/madam,
Though after making the full payment for closure of my Credit card a/c and I received the NDC Letter but the bank has put my A/C into collection block.
Bank asked me to contact collection manager Mr Ateeq Ahmed who is really a pathetic employee of the KOTAK BANK, spoiling the image of the bank. till now he didn't talk, always says he is busy and disconnect the call or switch off.

I request the bank to update in my CIBIL records as closed account because it's still showing as WRITTEN OFF account.

NDC letter attached

Mob: [protected]
Mail: [protected]@yahoo.co.in
Card: [protected]

Thanks and regards
Syed Qurathulla

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