[Resolved]  Kotak Mahindra Bank — Complaint against settlement and representative harassment

Address:

Ghaziabad, Uttar Pradesh, 201005

The below message i wrote to kotak mahindra bank today

This is in reference to my credit card no 4147-xxxx-xxxx-4324. I intend to bring in your kind notice that i was settled my cc on dated 13/04/2016 for amount of rs 75000/- with telephonic conversation and i was paid 5200/- on same date as per representative required for 1st installment of the card settlement.

Thereafter every month i was paid monthly installment to kotak bank amount of rs 5k to 6k as per the representative demanding before the date of bank closing.in the meanwhile after few month i've received the hard copy of settlement letter with 6 month tenure.

Finally i was completely paid my all dues in the form of cash rs 75000/- until april 2017 with excess amount rs 2700/- paid due to representative demand for misc. Bank charges on card (Total amount paid 77700/- as per cc statement)

Last wednesday i got a call from your other kotak representative name mr. Vinayak[protected] with threats and abuse language and according to him the total amount received out of the dues is 69000/- and demanding rs 6000/- more if i'll fail to pay they can cancel my settlement letter and claim over the total outstanding on card of rs 110000/-. I described about the settlement and told him to talk with your past/ collect representative and check the statement clearly but he totally refuse to talk with them due to reason of our senior protocol they can't be able to talk with any junior executives.

You are requested to please look at this matter at your end and clear my outstanding asap.

Otherwise i'll raise the complaint and lodge an fir agaist kotak mahindra bank and your representative.

Vivek rawat
[protected]/ [protected]