[Resolved]  Kotak Mahindra Bank — Credit card payment made but harassment stating payment not made.

Address:

560063

I, s.I.D. Peter, am the holder of credit card number. [protected], expiry date 07/17. In the month of oct 2015 my due was rs 74oo/- and i made the payment by my syndicate bank cheque no 33ooo4 065790 dated 2/10/15. As per my bankers, the said amount rs. 7400/- has been debited from my bank account on 7/10/15.And credited to kotak (kmbl), copy of my bank account of the period enclosed. My bankers details as follows:-- sid peter, savings bank a/c no:[protected] ifsc : synb0009069 (cbs) syndicate bank, b.S.F. East block, rk puram, new dehi-110066 tel. Manager mr sharma [protected]. I am still getting numerous calls stating that the payment is not made. Since your bank has received the amount, i should not be levied with any charges and it is your duty to locate in which department of your bank the amount has gone. The person who processed my cheque, which was dropped at new town yelahanka bangalore dropbox at the atm, should be held responsible for not locating where the amount has gone within your bank and credit my caredit card account, as debit from my account states it has gone to your bank. I am afraid o[censored]sing your card because of this mismanagement of my account. I would like to surrender the card.