Kotak Mahindra Bank — damaged my cibil score.

Address:

Bangalore, Karnataka, 560016

I have a very bad experience with kotak mahindra bank. I had submitted kotak bank cheque for closure of my pl account. For confirmation they have sent a mail to me, but since i was driving i could not access the mail. By the time i saw the mail they have returned the check. I agree that due to security reason, bank should ask for confirmation. But in one hour sort notice, it is difficult for anyone to respond. Now a days cibil score means a lot, but without any fault you spoiled my cibil. I am using kotak cc, saving account, and also an insurance. But really everywhere i disappoint. I will never suggest any one to keep any banking relation with kotak. Simply dont go with kotak because of 6% interest on saving account.. Etc. They are just making you fool.