[Resolved] Kotak Mahindra Bank — Deducted money without receiving OTP | |||||
This mail is regarding to credit card transaction happened on 22nd may. My younger brother was playing "Clash royal" game on my mobile and accidentally he clicked on some "buy now" button for game credits of Rs 800 which was directly deducted from my credit card account since it is attached to my google services. But before doing any transaction I didn't get any confirmation message or OTP on my mobile. For every online purchase kotak credit card asks for OTP but at this transaction, i didnt get a single otp or message. I request you to look into this issue. Regards, Amol Gavhankar Was this information helpful? | |||||
Jun 24, 2017 Complaint marked as Resolved Kotak Mahindra Bank customer support has been notified about the posted complaint. Verified Support May 24, 2017 Kotak Mahindra Bank Customer Care's response Hi, we request you to write to us via http://bit.ly/2lrU3h9 or for immediate assistance you may call @[protected].^Pradeep
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