Kotak Mahindra Bank — duplicate account

I hadn't opened any kind of account from named deepesh chanwla... E-mail : deepesh. Sana. [protected]@gmail.com... Please close my account because it's a fake account not real and account onwer is me not that person who opened this fake account on my behalf.
I don't have any account details jus my name and email if i mentioned above.. Which shows i m not an onwer of the account.
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I have visited kotak branch and was adviced to call the phone banking. i have been calling kotak bank but no one to assist my cibil score has been effected because of the same and want to cancel my a/c and credit card.

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