As i had given the confirmation of the mail received from your bank executive during loan application. And i had confirmed the terms for emi due date as per trailing mail below. I had understand that when ever we give confirmation is only when we are agreed on the terms on date or first due and this remains the same for entire life cycle of loan period. So please find the bank loan installment details showing online differs from the confirmation sent. Even also find the attached copy of bank statement for your reference which shows the my salary is been credited between 5th to 7th of every month. So my humble request is to please look into this matter seriously and solve my problem before the due date. And humble request don't expect from me to pay the interest charges to change the date from 5th to 10th. As its not my mistake to bare the unnecessarily the interest charges i had agreed and confirmed on the trailing mail from bank.
As per attached is the login details of crn no.[protected] and spln[protected]. The attached file show the emi date is on 5th october 2018. But as per trailing mail below show the date of 10th of every month which was send to me for acknowledge from your side. I had accepted on the base of trailing mail below for 10th of every month. For that you can find the attached copy of my bank statement showing that my salary is be credited to my account between 5th to 7th of every month.
I had completed the loging process this week and while going to the different features i came to know that my emi date is of 5th october so soon i called mr. Pankaj singh account manager (Loans)
On tuesday 11th september, 2018 at 10:31 am regarding the issue that as i have acknowledge on the trailing mail for 10th of every month but its showing the 5th of october 2018. So i explained that all and said the mr. Shailesh is coordinating with me and gave called to shailesh as he assured that date will be changed. So then after next days i called he replied that it will be done only by visiting to kalina loan branch and from there only it will be done. So i went to kalina loan branch where i meet ms. Shraadha at help desk when i explained her all the matter she checked and said that i have to pay the interest for 5 day for change of date. So my question is that why should i pay the interest for 5 day. Being i had approved and accepted the date for 10th of every month. And being a big amount if emi gets bounced then your bank will not leave the single penny and even my cibil will be be disturbed. So after final conversation with ms. Shraadha told me that you coordinate with your account manager or a person who is in coordination with you to take approval from there end and sent us (Ms. Shraadha) and again i need to submit the document to loan branch kalina and they will take the request and will do the process. So my question is that i request you but as per her system and procedure i need to pay interest amount.
So my humble request is to please sent approval from your end to loan branch to withdraw the interest amount which is going to come unnecessarily on me and this things need to be closed before last week of this month. Request is please do the needful at the earliest as per below trailing mail and i dont want and even like again again to make the the issue request is please go by the procedure and terms dont unnecessarily impose any kind of extra interest from me.
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