Kotak Mahindra Bank — Foreclosure charges on personal loan

Address: 411048

Kotak gave me a personal loan and their sales rep gave me false and misleading information about the foreclosure charges. They told me there is 1 year locking period and after that foreclosure charges will become 0% I have paid 15 emis and now want to foreclose the loan they are asking for 5% which is 37000 just to close the loan. This is unfair because they gave me false and misleading information at the time of selling the loan. They r ripping me off... I escalated it to their nodal officer and they refused to give waiver and said that I signed the agreement copy so they will not waive off the charge... Please help me to get this Waiver... I am already having financial crisis trying to get rid of my liabilities...
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Kotak Mahindra Bank customer support has been notified about the posted complaint.
 
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    Kotak Mahindra Bank Address
    27 BKC, C 27, G Block, Bandra Kurla Complex, Bandra (E), Mumbai, Maharashtra, India - 400051
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