Kotak Mahindra Bank — Forgery sale done by kotak general insurance

Address:

Lucknow, Uttar Pradesh, 226002

I am writing this mail regarding my policy – [protected] from Kotak General Insurance,

on 2nd may 2017, I met with accident while saving dog and I got hit with electric pole, on May 03, 2017 when I was in hyundai chinhat lucknow to repair my car, they told me that survivor will come and check then they will start the process of repair, at 4 pm survivor came, then I told survivor that earlier also I met with accident, after that survivor checked my policy and told me that I had taken NCB in my policy, that means this policy is not valid, he told me first I have to return back that NCB amount to company then they will process,

I was shocked, I called customer care in kotak genral insurance they told me that I have to return that NCB that was mentioned policy i got a discount of Rs.2212 for "no claim bonus" then this policy will be valid, Now problem start from here when I paid NCB (no clam bonus ) now they told me that they will not give claim, why still they are not giving clam ?

one more important thing I would like to tell that at the time of policy I was taking though “athar abbas” he had just taken cheque and didn’t ask any question like “ have you taken any claim earlier “ . even he had not taken any my signature in any documents .

I would like to ask now”, how I would know about NCB, what is that ?

at the time of clam you are telling this policy is not valid but why sales person didn’t told me all this .


In this policy forgery signature are made by sales man, I promise you if you will see the copy of original application the signature will not match
.
even he didn’t ask me any other detail. Like my email id, ect

I want my original copy of application so that i can show you and make you clear, i also want company take action for this forgery sale done by your salesman

Kindly please check and help in this .
Regards
Naveen Chandra Tiwari
[protected]
[protected]