Kotak Mahindra Bank — Fraud Done

Address:Mumbai City, Maharashtra

I Received a hoax call by someone posing as bank officials asking the pin number of credit card and when gave them the wrong one they asked to give the right one so thinking that they were indeed bank.officials I gave them the pin number. But realising I had been duped I informed Kotak about it. in the earlier days they told me not to pay the bill but now it is asking/forcing to pay the amount which they themselves told us not to pay.
The case regarding the same has been put up the case in Navi Mumbai Crime Cyber Cafe.
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I refunded 500 rs from Paytm on date 29/12/2016
Reference no 74332746365636496854300 but on account of kotak amount not credited.please I inform me about status of transaction

CRN:45314917.. I have given a request to re activate one of the ECS more than 5 times I called to CC and written 3 mails on same but there no response received. CC people said that ECS is active but today I got an email that ECS returned . want to know the reason
Kotak Mahindra Bank Customer Care's response, Jan 17, 2017
Verified Support
Hi,

Apologies for the inconvenience. We would be glad to help you. Plz write us at service.cards@kotak.com for further assistance.

Regards
Team Kotak
I have 3 current account & 1 cc a/c.
About45 salary acount in your bank at sachin branch
i summited by excise & sevice tax challan on 02/01/2016, still i do not received challan copy and i ask to branch than he said the challan still on debited in a/c.

My a/c. Nos.- [protected], [protected], [protected], [protected]
Kotak Mahindra Bank Customer Care's response, Jan 17, 2017
Verified Support
Hi,

Apologies for the inconvenience. We would be glad to help you. Plz write us at solutions.bank@kotak.com for further assistance.

Regards
Team Kotak

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