Kotak Mahindra Bank — Grievance for Bank Services

On the official web site of KOTAK Bank to submit Grievance is not working!

You can check about it at below link:
https://www.kotak.com/en/customer-service/grievance-redressal/banking-service.ht...

On every level (1 to 4) on click of submit button it pops with error message : "Oops! Something went wrong and couldn’t process your request. Please try again later."
I tried number of times during diff days, but same message pops-up all the time.

Also below contact numbers of Nodal Officer and Principal Nodal Officer given on web site are switched off:

Nodal Officer: Ms. M. Raju - [protected]
Principal Nodal Officer: Mr. K. Vora (Senior Executive Vice President ): +91 [protected]

So it seems that they have stopped/blocked all the possible ways to submit Grievance
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Kotak Mahindra Bank customer support has been notified about the posted complaint.
 
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Please note the credit card was free for life and was it was confirmed during the application signing process. This is against the agreement and the customer is not liable to pay any annual fee on the card. Also note the card has not been used as I'm out of the country and would request to cancel this card immediately waiving of the charges built on this card.

My CRN #[protected]. You may reach on watts app on [protected]

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    27 BKC, C 27, G Block, Bandra Kurla Complex, Bandra (E), Mumbai, Maharashtra, India - 400051
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