Claimed

Kotak Mahindra Bank Complaints & Reviews

1.5
Last updated Apr 25, 2024
Complaints 4806
Resolved
1326
Unresolved
3480
Quick Links
Statistics
Share
Contacts

File a complaint to Kotak Mahindra Bank

Having problems with Kotak Mahindra Bank?

File a complaint and get it resolved by Kotak Mahindra Bank customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT

Kotak Mahindra Bank reviews & complaints page 28

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
R
rakesh2584
from silvassa, Dadra and Nagar Haveli
Dec 25, 2021
Report
Copy

Recharge and successful but payment has been done

Address:silvassa

I have done recharge from your Bharat pay account on 24 but the payment is successful and the recharge is on an unsuccessful please refund my money to my bank account otherwise I will go with the RBI guidelines
customer care toll to submit the bank statement of 24 and 25 below are the submitted documents

amount is 189 rupees...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Smruthi nair
from Nashik, Maharashtra
Dec 24, 2021
Jun 1, 2022
This thread was updated on Jun 1, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Submitted request for Cancellation of Credit card; which was not done and additional charges are being levied

On 17th December 2021, I had contacted customer care for the cancellation of my credit card and subsequent release of my FD associated with it. Had made all the credit card payments before requesting for cancellation. The customer care representative assured us that the request will be submitted the same day and that the FD will be released within 4 working days. However, on 20th December, the statement shows INR 334 outstanding to be paid....
Helpful
1 other people found this review helpful
1 found this helpful
1 Comment
Report
Copy
Kotak personal loan Team is not giving me my Demand draft as I have applied for loan from them. I have been waiting for last 4 Business days and every day team tell me sir for 1 more day and Its been 20 days I am waiting for loan process to get cleared. I have been calling them but getting no response from them and they have been very rude unprofessional which is not acceptable....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
DIVYA Kann16
Dec 23, 2021
Report
Copy

Not reverting on my fixed deposit and credit card status

Hi I am K Divya, registered Number: [protected]
Dated Fri, Dec 17, 11:30 AM (6 days ago) i opened FIXED DEPOSIT WITH KOTAK Bank
Please find your Term Deposit details as below:

Term Deposit Number: [protected]

Deposit Amount: INR. 16750

Tenure: 13 months and 0 days

Maturity Amount: INR. 16750
---

WHEN I log in to MOBILE Application they say i don't...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Kirti agarwal 1234
Dec 23, 2021
Dec 24, 2021
This thread was updated on Dec 24, 2021
Report
Copy

Harassment for someone others due

Address:Rajasthan

From past six month I am harrased by the recovery agent of Kotak cards.
If my relative who lives in mumbai is unable to pay the dues and not answer her call what can i do for that, why she starts calling me and talks in very abusive language.
When I politely told him that im not in contact with them and do not harass me for his dues, then she went ahead and called up my family members and further calling up daily..i dont even...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
RITESH RANJAN MEHER
Dec 22, 2021
Report
Copy

Messages

Address:Meher Pada, Padampur, PO- Rajborasambar, Dist- Bargarh

I am getting a larger number o[censored]nwanted messages from Kotak Mahindra Bank which are irritating me. Please don't send those....
+1 photos
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
D
dineshn30
Dec 22, 2021
Dec 22, 2021
This thread was updated on Dec 22, 2021
Report
Copy

Call from collection agent even after paying the whole amount

As per the letter given by the kotak bank I had paid the settelment amount but due to some reasons i had paid lately and while paying the collection agent told that it is fine and will not give a cal but after two months a person is calling and tell me to pay 1500 as ratification amount to close the account.

I had told him that keep the letter ready I will pay the amount and collect the letter.

he denied of giving...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Ludhiana

My father had transfer of Rs 20000.00 from his HSBC UAE account to my Kotak Mahindra bank account no.[protected] on dated[protected], but amount not yet credited to my account. for this i have given the SWIFT copy to my branch manager as a international fund transfer proof. but even though payment not credited. Kindly look into this and do the needful to release my funds urgently....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
SubhashMeena45
Dec 21, 2021
Report
Copy

Subsidy not process even after 11 months

The bank person is fooling every time since last 6 months but haven't processed my subsidy yet.
The house registration date is 03-Feb-2021 but there is no update on subsidy till now even after following up with the team since last 8 months.
Kindly do the needful at the earliest....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sarthak2011
from delhi, Delhi
Dec 20, 2021
Sep 25, 2023
This thread was updated on Sep 25, 2023
Report
Copy

Credit card issue - harassment by recovery agents

This complaint is regarding the harassments continuously made by the recovery agents of kotak mahindra bank.

Scenario: i have opened the saving account of kotak mahindra bank and didn't maintained minimum balance. After the passing of 2 months bank issued me the CREDit card of 180000 (Approx).
In 2018, i decided to return card to bank and apply for reversal. Bank gave me the reversal letter of 30000 per month. I made...
+1 photos
Helpful
4 other people found this review helpful
4 found this helpful
Write a comment
Report
Copy
A
aftabalam159397
Dec 19, 2021
Dec 21, 2021
This thread was updated on Dec 21, 2021
Report
Copy

Request for Marking Lien of RS 5000.00 credited through UPI, in Kotak Mahindra Bank Ac 4012435560 of Aftab Alam

Address:hyderabad

आदरणीय महोदय/ महोदया
Respected Sir/Madam,

Our Customer Sri Serajul Hoda, On[protected] creditted Rs 5000.00 Through mobile Banking UPI linked with his Sb account [protected] Wrongly. The Benificiery UPI ID was [protected]@upi. The same amount was credited in the Kotak Bank having IFSC Code KKBK0005076, account number [protected] of Aftab Alam on[protected] vide UPI Ref No UPI[protected]e448bfaa9be9c321becbf9.br...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
N
Nehasharma9213
from New Delhi, Delhi
Dec 18, 2021
Dec 20, 2021
This thread was updated on Dec 20, 2021
Report
Copy

Getting frequent SMS daily, stop them

I am getting frequent SMS from Kotak Mahindra bank regarding "Open Zero Balance A/c for DBT with Kotak Mahindra Bank & get Assured Cashbacks on transactions. Click here http://w2t.in/AAFjhnh to avail this offer. *T&C apply".

I am not interested in this and I would like to unsubscribe from your promotional SMS. Please kindly take action to stop it as soon as possible....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
L
Lata Rawat
from Kandla, Gujarat
Dec 17, 2021
Report
Copy

Consumer durable loan taken from Kotak Mahindra Bank for washing machine

Address:Kotak Mahindra Bank, Vadi wadi, vadodara, Gujarat

I have taken a loan for washing machine from Kotak Mahindra Bank in April 2021. My installment used to be deducted from my account but once There was no balance in account hence it was deducted after one day and I was asked to pay the penalty of Rs. 750/-, which I have paid. Now in December 2021, after deducting all my installments. Kotak is sending messages for penalty, sometimes it is for depositing Rs.975/- and sometimes Rs. 1500/-. The...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sheikh Umar Yasin
Dec 16, 2021
Report
Copy

ECS cancellation charges

I had taken a loan of 3000 from a financial company other than my bank in 6/2/2021 and until september 2021 the ecs has been returned 19 times for emi's of 73 and one emi of 3200. the bank just deducted 11385 from my account for the cancellation of ecs charges. thi smoney was for my college tuition fee i would like a refund for now. even if the bank doesnt want to waiver my charges fully or partially i could sign a bond declaring i owe them...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
anurag dutt
Dec 15, 2021
Report
Copy

Abn amro/kotak mahindra managed phoenix arc

Address:Phoenix Arc co, Mumbai
Website:phoenixarc.co.in

Respected sir,
Recently, i got a call from a lawyer who threatened my father that he is from Civil court. He said that we have to submit 9000 rupees/ in consideration of the ABN AMRO CARD my father had in 2007.
However, my father had paid all the dues at that time only and no dues were overdue.
Now, they are coming after 14 years suddenly and threatening us in name of kotak mahindra bank (Phoenix Arc owned by Kotak)br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
Binkari Vinodkumar
from Kottapalli, Telangana
Dec 15, 2021
Dec 15, 2021
This thread was updated on Dec 15, 2021
Report
Copy

About Kotak consumer durable loan

Address:Hyderabad

My kotak consumer durable loan no CFB4407348, I pre paid Loan ammount via online, but it is not credited to my loan ammount, but continuously debited from my kotak account, and now my account balance is negative 9 thousand, please help. i already paid 1000 extra, please refund it to my bank, please check my statement also...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sumit143143
from Ahmedabad, Gujarat
Dec 14, 2021
Dec 28, 2021
This thread was updated on Dec 28, 2021
Report
Copy

Insurance refund

Address:www.kotakmahindra.ckm

I have applied for kotak term insurance, I paid the amount but document not processed successful.
I want to cancel my policy process, and want my money back.
My quote number is QUOTE NUMBER 0T2198994.
CHECK THE SCREENSHOT.
Number is [protected].
Name sumit Ramesh ohal...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Praveen ch0526
Dec 13, 2021
Report
Copy

Regards consumer durables loan

I’m was account holder last year they provided me a consumer durable loan
After receiving the loan my account was auto closed when I check it shows my acc does not exist with this bank
And at last I get sms every month pls maintain sufficient balance for upcoming consumer durable loan emi
If my acc does not exist which account shall I deposit the money or transfer
And after that they return the Ecs and charge...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
haribhau3
Dec 13, 2021
Dec 15, 2021
This thread was updated on Dec 15, 2021
Report
Copy

Very poor experience bank staff kotak Mahindra Bank

Address:Pune maharashtra

I had gone to Kotak Mahindra Bank Baramati branch on December 4 for passbook. But the staff told me I needed the original aadhar card, I only had xrox copy. So when I went to the Baramati branch again on December 9 at exactly one o'clock, they told me that their account is Zero Balance and there is no passbook on the 811 Zero Balance account. Despite my repeated requests to the Kotak Bank in Baramati till two o'clock, those ###...
Helpful
1 other people found this review helpful
1 found this helpful
1 Comment
Report
Copy
K
Kumara gurubaran
Dec 11, 2021
Dec 13, 2021
This thread was updated on Dec 13, 2021
Report
Copy

Fastag

I purchased my Honda city from Capitol Honda Meenambakkam - Chennai.
The fast tag given by showroom is based on my VIN number XXXXXXXXXXXX

I was using this from August 2021 till date and I have a balance of Rs1600 plus.

On 7th December, Paranur Toll told me the balance is low and I paid by cash(twice the amount) and the same story in Tindivanam toll too.

When I checked with the Kotak portal,...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy