Kotak Mahindra Bank Complaints & Reviews

I am getting frequent sms from Kotak Mahindra bank regarding "Open Zero Balance A/c for DBT with Kotak Mahindra Bank & get Assured Cashbacks on transactions. Click here http://w2t.in/AAFjhnh to avail this offer. *T&C apply".

I am not intersted in this and I would like to unsubscribe from your promotional sms.Please kindly take action to stop it as soon as possible.

R Sir/Mam,
My name is Amit Kumar ([protected]) from Faridabad, Haryana. I have a credit card ([protected]) from your bank and have credits on my side which I was settled with the bank of rRs. 22000/-(attached settled receipt, Recording of him) and i paid the amount with the discuss with kotak employees which were connected with me. But some of your bank employees(they said that they are from Kotak Bank employees one person name is Ranjeet Singh) abusing badly on my mother and wife for told them no payment of credit card. After that on 06/01/22 they called me so many times and abused me for payment but i paid my settled amount so I told them also. ( +91-[protected], [protected], [protected]) these are the number. On 07th January 2022 they called me and repeated the same thing. Sir/Mam, they have given me such filthy filthy abuses, by using my mother's name, i will attach you in the recording. You check and see how many dirty abuses have been given. Such Kotak Bank name can be spoiled like this. I made my payment. Still you gave my number to such agency. For the collection that they did not speak such dirty things. I said that i was paid my settled amount but they did not listen to anything and was just abusing (mother/sister gali and all) i can not write these words which they spoke that time. Now they called my boss where I was doing a job last month and abused against me and the company fired me that time and I do not know who they are continue calling me and threatening me against my family ke puri family ko nude karke ghumayege aur bhi bahut kuch i can't write. This is not the right way to collect dues from customers and abuse me and my family so badly. If i will not get any solution regarding this matter then i will have to get the police FIR against them and tag the recording and this mail to Kotak bank on all social sites. I want some action to be taken against all of them and I will not pay it until they apologizes to me and my family.I just want an inquiry against them.
Thank You!

I opened my salary account in 2015 and in 2019 my account was not credited because I left the job. I was out of India so was not able to manage the account. When I joined new company in India, the corporate salary team came and said thay we will create a new salary account. I told them that I already have an account but it is not in use so will I get a new account. They said Yes. During my payday the salary was transfered in my old Kotak account and my whole salary was deducted. I went to Vasai Branch on 22nd December 2021 and they gave me a number to call and close my charges. I called them and they understood my concern and gave 33000 and rest were deducted. After a week again I am getting charged so I decided to close my account. The team didn't even advise or assured that kindly close or transfer to 0 balance account to keep a good account.

I went today and the rep and manager said that I need to pay 590 closing charge in order to close the account. Manager - Kapil Gaud and Rep: Priyanka Rajak said that I need to pay the amount.
Why should I pay the amount. Kotak has deducted lot of money and they didn't bother to wave off the charge. When I asked Prajakta so help her with the name, she denied and raised her voice while giving out her Last name. This was really disappointing. I had to call Kotak, visit branch numerous times just to close my account and create a new one. They didn't understand my concern and how much my balance deducted still.

I would advise customers to be aware of such incidents and do not entertain. Better to have an account in other banks.

Today I transferred 3500 to my other upi account from kotak app it said the transaction was failed but money is debited, please provide me the refund asap
Id - Priti Mishra
Number - [protected]

I am writing this letter to lodge a complaint against telephonic harassment.

Respected, my name is Rahul Guptaand I am a resident of S 36 37 Param PUri Uttam Nagar Delhi 110075. I write this letter to bring into your consideration the telephonic harassment I have been going through. I am receiving calls from an anonymous person since 30/12/2021. The caller seems to be rude and misbehaves over call. Using Abuses Language and giving threatening to kill phone no is [protected] (caller giving arefrence kotal mahindra credit card card no [protected]) this card is not belonging to me


I believe you would consider this as a genuine issue and help me out by

serving with the required things at the earliest.

I am writing after complete dis-satisfaction due to no any proper help from customer care for technical error in internet banking when transferring the amount from my 1 Kotak to another Kotak bank of mine. Refer attached error print screen.

I reached out to customer care number from my phone number [protected] and to be honest the Keya Chatbot is totally frustrating and roadblock for me to connect with human customer representative . You are charging us on customer care number where we as customer are spending most of the time with chatbot and listening your unnecessary adds and wait time. I called 7-8 times and then i reached to one of your customer care representatives who accepted that there is technical error in your system however she did not help me to raise complaint to IT team because I am facing this problem in my wife Kotak account and she enforced me to ask my wife to call customer care from her registered number. I told her that my wife's registered phone number is not active at this moment so my wife can call her from landline and then you can verify her details to move ahead towards raising this complaint to IT team. Customer representative denied for it again so i gave her another solution if i can send the technical problem to customer care email id from registered email id of Kotak account for which also she denied.

After multiple requests, i asked to connect with her manager or supervisor but she denied initially and later she said that she has passed the details to manager and i will get call back and i have been waiting for that call till now.

I am in TROUBLE for sending amount from my 1 account to another account in family for URGENCY and your team is giving il-logical EXCUSES and NOT helping me here with any alternative solution.

Hi,

I have bought a television 3 months back with kotak finance and on December I tried to pre-close the kotak finance and paid the full amount with preclosure charge on Dec 10. I have transferred the amount to kotak and missed to inform for the pre closure to customer care on the same day. I have called to customer care on 11 th they said you need to pay per day interest and call again. So I paid the interest amount to kotak...

Sub: Complaint against Kotak Mahindra Bank
Dear sir
I am holder of CREDIT card of Kotak Mahindra Bank No.[protected] for the last more than two years and making all the credit card payments on time. The kotak Mahindra bank has issued another kotak Mahindra white card No.[protected] and charged Rs.3000 + 575.10 as GST total amount of rs.3575/- as annual charges without informing me. When I raised this complaint to the customer care of kotak Mahindra bank to please cancel this credit card, but they have flatly refused that they will not cancel this kotak Mahindra white credit card No.[protected] and told me that you have to pay this amount, otherwise they will charge the penal interest on it. I have requested that I will pay all the necessary dues which I have spent and will not pay any amount of annual charges as I have not appraised by the bank regarding this annual charges.
I request you to kindly interfere in this matter and direct the Kotak Mahindra Bank to cancel kotak Mahindra white credit card No.[protected]. I will be ready to pay the outstanding for which I have spent without annual charges which they have levied intentionally without informing me.
Thanking you
Yours sincerely

(JITENDER KUMAR)
Mobile NO.[protected]

Hello Team,
My CRN is 31117191 and my saving account is freeze due to kyc issue. I did kyc through net banking using my adahar card number but still my problem is not resolved. I visited to Kotak Bank JP Nagar 6th Phase branch, met branch manager on 29th December 2021 but my account did not unfreeze after spending whole day in bank branch. I submitted all required kyc documents on 29th December but still my problem is not resolved....

Without any reason from my account they are taking money(23.60) from kotak manhindra bank .
What nonsense this is?

Dear Kotak Mahindra Bank,
I have been using Kotak Mahindra 811 zero balance saving account from the last 1 year. But now this is too much I have noticed that my account is keeping charging from Rs.23.60, twice a this month don't know why this is deducting from my account, in fact i don't know ATM CW FEE, POST DELE FEE, It is okay that you are charging from after more than free transaction but this is too much which is not good this all are hidden charges may be.
I just want to know and i need an explanation that why i keep charging with that nonsense fees. This is totally pathetic and that means if I keep my money in the account it will become nill soon from the way you are charging.
I am giving you some screenshots from the site alse i have too much before i had ignored but now in pandemic everybody is facing from financial crisis..please solve this query ASAP.

From last month there is continues cutting of cw charges are done by bank,
what the hell is this going on why they are cutting this charges without any updates or reason, they even not inform for this cuttings, im totally unsatisfied with this worst service, plz resolve this issue asap because im totally unable to do transactions, because of this issue.

Kotak Mahindra Bank — Not any updates

It more than 5days
Still not received application number or Status.
I applied for personal loan on credit card of rs70000/-
Still not any updates by Kotak.
loan Ref ID:- #1-[protected]

Pls termination of my agent code. It's very urgent for me

OKM60819873

Because I got job in other company they are asking for terminate the code so pls remove the code in irda portal ASAP

It more than 3days.
Still not received application number or Status.
I applied for personal loan on credit card of rs70000/-
Still not any confirmation.
Ref#1-[protected]

I am receiving calls from bank to pay the bill even after i have paid the credit card bill. They are calling me 10 times a day. Such a pathetic bank.
Crn[protected]

I've done recharge from Bharat pay account on 24but recharge was an successful and payment has been debited from my account and my money has been not been refunded delete customer care told to submit their bank statement of 24 and 25 below are the attachment please refund my money. otherwise I will go with the RBI guidelines

amount is 189 rupees

I have done recharge from your Bharat pay account on 24 but the payment is successful and the recharge is on an unsuccessful please refund my money to my bank account otherwise I will go with the RBI guidelines
customer care toll to submit the bank statement of 24 and 25 below are the submitted documents

amount is 189 rupees...

On 17th December 2021, I had contacted customer care for the cancellation of my credit card and subsequent release of my FD associated with it. Had made all the credit card payments before requesting for cancellation. The customer care representative assured us that the request will be submitted the same day and that the FD will be released within 4 working days. However, on 20th December, the statement shows INR 334 outstanding to be paid. On 24th, when contacted the customer care representative, he said that the request for cancellation of the card wasn't submitted and that I have to pay the outstanding amount to cancel the same. It was clearly mentioned on the 17th to cancel the card and logically if any payment outstanding after that is not liable to be paid by me. KINDLY RELEASE THE FD AT THE EARLIEST. We do have the phone call record of both the conversations made.

Kotak personal loan Team is not giving me my Demand draft as I have applied for loan from them. I have been waiting for last 4 Business days and every day team tell me sir for 1 more day and Its been 20 days I am waiting for loan process to get cleared. I have been calling them but getting no response from them and they have been very rude unprofessional which is not acceptable.