Kotak Mahindra Bank — harassing and violent abusive behaviour of field executive

Address:

Vadodara, Gujarat, 390022

Hello my self vaibhav shah i am lawful customer of your bank as i am out of the country i forgot to make may credit card payment, but when i know i made minimum payment. Apart from which bank has blocked my saving account without informing me. After making minimum payment local collection guy are therating my family and abusing and telling that if dont make full payment than they will come daily and create a sin and also will take criminal action. Against me. Are this are bank norms or some kind of mafiya. If this kind of situation is not controlled than i will got to police and also report to rbi regarding this kind of criminal activity which are been caried out by bank and there executives. Becouse our families are not felling safe, i know i am liable to pay my dues but this is not the way to treat coustomer.