[Resolved] Kotak Mahindra Bank — harassment from kotak bank recovery agent | |
One of family member had taken a personal loan from kotak bank in year 2007 of amount 35000/- this information given by the recovery agent, i also cross verify this information with my relative and this information is true. As i requested recovery agent to show me the document regarding my enrolment in this loan process And i also ask him that i am a guarantor for this loan. Recovery agent says no, there is not your name mention in any document. So i requested him not to call me for the same i am not able to help for the same But from last week they started calling me and talking using abusive language and treat me like i am the loan holder. Recovery agent forces me to call my family member and told to pay the loan amount. If i said no to them, they continually call me and start harassing. I have continuously requested them that i am not responsible for your loan recovery that is not my job but they are not listening any single word. If i disconnect the phone or not answer their call they start calling on my office phone and speak roundly with the office staff, and threatens me if i am not receiving their call they will call on office landline continuously and make trouble for me. Please guide me to get out of this problem Was this information helpful? | |
Jan 22, 2018 Complaint marked as Resolved Kotak Mahindra Bank customer support has been notified about the posted complaint. Verified Support Dec 22, 2017 Kotak Mahindra Bank Customer Care's response Hey there! Looks like you’re in a fix. Can we help? Plz write to us via http://bit.ly/19WK9Vg or for immediate assistance you may call once again @ [protected].^Team Kotak
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27 BKC, C 27, G Block, Bandra Kurla Complex, Bandra (E), Mumbai, Maharashtra, India - 400051
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