[Resolved] Kotak Mahindra Bank — irrelevant charges on credit card

Kartikay Bhardwaj

from Gaya, Bihar

Address:

New Delhi, Delhi, 11059

Sir
After paying all the remaining bills, i applied for closure of my credit card about couple of months ago. I got notification through email that my card has been closed but now your bank is saying that there are some bills remaining on my card and it is not closed.
I talked to the customer relationship officer and applied for the cancellation of all the charges.
From that day i am not able to contact any customer care number, i think they have blocked me so that i will not be able to contact them and they will apply more charges to me.
I request you to please notify me for the same.

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Oct 10, 2017

Complaint marked as Resolved

Kotak Mahindra Bank customer support has been notified about the posted complaint.

Verified Support

Sep 09, 2017

Kotak Mahindra Bank Customer Care's response HI! Trust our official has got in touch with you on 08th Sept 2017 regarding your concerns.^Pradeep

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Comments

Yunush Khan

from Allahabad, Uttar Pradesh

Hi Sir/Madam My Name Is Yunush Khan.

My CRN Is[protected].

Kotak Mahindra Bank Services ls Very Bad.

Am Trying Recharge My Tata Sky D2H Scan For Bharat QR Code Recharge Money Is 199.

Balance ls Deducted And Recharge ls Not Successful & My Balance ls Not Refunded... Reference Number Is[protected]... Pls Reply Me

mita.barua20

from Kolkata, West Bengal

Cancellation of expired credit card.
request has already been forwarded to kotak but they are incompetent enough to understand what I am trying to convey.
Simply putting forward cancel my credit card instead of generating bills on the card which expired on 05/2016.