[Resolved]  Kotak Mahindra Bank — Issue of not receiving the payment.

Address:

Ghaziabad, Uttar Pradesh

Dear Concern My name is Sardeep Singh Sidhu, I have been using your bank credit card from past more than a year but I am really un satisfied with the service which I am getting from your Bank. I have always made the payment on right time but from past couple of months, I am making the payment on right day but unfortunately your bank is unable to receive the deposited cheque. Same thing happen twice with me and I have always made a request on customer care about the issue and they assure me that, the additional charges will get reverse in the next month bill and I had made the payment again but till date neither I have received the reversal nor I have received my cheques back. The complaint request number is as follows and for which I am following with you no one till date have courtesy to call me and make me understand the issue. Request numbers are as follows :- [protected], for November bill issue. Payment always made through HDFC bank and deposited the cheque at kotak ATM indrapuram. [protected], for October 2013 bill issue, Payment always made through HDFC bank and deposited the cheque at kotak ATM indrapuram. I am using other bank cards too but same issue never arise with them and payment cycle and payment situation you can clearly check but I am really unsatisfied with the services from kotak bank. I am fed up and put my request to close my credit card now because there is not point of getting fooled from your bank again and again. My card cancellation request number is SR1-[protected]. You have lost a privilege customer, I was planning to open the saving account of my employees with kotak but now I will never think about it. Thanks for your support and best services.