Kotak Mahindra Bank — kotak 811 bank

Recently i've applied for a kotak 811 bank account and the company people made me to complete the full kyc and then the ank person advised me to deposit an amount of 2000 in order not to my account freezed. After sometime i've received an sms from kotak with a link stating to deposit money in my account. I followed the link and payed 2000 through my sbi debit card. Money was deducted from my card but not credited in kotak account. Transaction id inv36a1a0784a71
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    Kotak Mahindra Bank Address
    27 BKC, C 27, G Block, Bandra Kurla Complex, Bandra (E), Mumbai, Maharashtra, India - 400051
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