[Resolved] Kotak Mahindra Bank — kotak app not working due to error code 954
My name is amritpal singh, few days back kotak app stop working in my device with the error code 954, after that concern i called to customer care, they said due to multiple crn login in one device your imei blocked, or said visit to branch, after that i followed that procedure, but branch employees dont take it seriously, and said this is not a mobile repairing center, then i called to customer care again at branch and spoke to branch employee to talk them, after that customer care executive said drop a mail to rco department with this concern with screenshot of error message at kotak app. Now its been 5 days, they didn't respond. Thats it.
Please help me to solve my problem
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May 23, 2020Complaint marked as Resolved
They are not called or mailed me, i got that problem aND i called them, for my CONCERN. Or NOT ANY STEPS HAVE BEEN TAKEN BY THE COMPANY THEY ARE ONLY MAILED THEIR RCO DEPARTMENT. REST OF CAUSE I ALREADY DESCRIBED IN COMPLAINT.
May 24, 2020
Kotak Mahindra Bank customer support has been notified about the posted complaint.