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Kotak Mahindra Bank Complaints & Reviews

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1.5
Updated: Nov 7, 2025
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Kotak Mahindra Bank reviews & complaints page 2

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S
Sudheer B
Mar 28, 2024
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I am Sudheer B paid all the EMIs regarding my consumer durable loan account number CFB13087931 against Kotak Mahindra BANK on the Kotak Mahindra BANK app but still now they are asking me to pay the EMI again and check bounce charges.
So please resolve my problem through Kotak Mahindra BANK. THANK YOU
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    J
    Jagan.nallagu
    Mar 27, 2024
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    I paid full amount as per settlement letter 3 months ago. But still, I didn't get NOC. The agent is also not responding to this.
    Credit Card no: [protected]
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      C
      Chidanand Poojari
      Mar 21, 2024
      Mar 30, 2024
      This thread was updated on Mar 30, 2024
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      Unauthorized car loan sanctioned by forging pan, aadhaar documents

      Subject: Urgent Complaint Regarding Unauthorized Car Loan and Forged Documents

      To Whom It May Concern,

      I am writing to bring to your attention a grave matter related to an unauthorized car loan sanctioned by Kotak Mahindra Prime Ltd. I am Chidananda S Poojari, and I have recently discovered that my name is listed as the guarantor for a car loan (Loan Number: CF[protected] that I have no knowledge of and did not...
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      M
      mishradeeepak
      Mar 21, 2024
      Mar 21, 2024
      This thread was updated on Mar 21, 2024
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      Address: Country India Address 27bkc, C 27, G Block, Bandra Kurla Complex, Bandra (E), Mumbai, Maharashtra, 400051

      Kotak mahindra fraud bank didn't open a current account because I opened our company bank account after one or two to three months he had active CMS service without informing the customer and without informing to cut our bank account rs.2300 and I raised the complaint several time but no anyone support to me due to all our Indian citizen we are requested to you don't go kotak mahindra bank and open the account you should go another bank below mention detect amount statement also you can check.
      Kotak Mahindra Bank customer support has been notified about the posted complaint.
      Mar 21, 2024
      Updated by mishradeeepak       Kotak mahindra fraud bank didn't open a current account because I opened our company bank account after one or two to three months he had active CMS service without informing the customer and without informing to cut our bank account rs.2300 and I raised the complaint several time but no anyone support to me due to all our Indian citizen we are requested to you don't go kotak mahindra bank and open the account you should go another bank below mention detect amount statement also you can check.
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        K
        kamalflc2023
        Mar 8, 2024
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        MY CREDIT CARD IS NOT ACTIVE FROM LAST TWO YRS BUT THEY JUST CHARGES ND I PAID PAID ND PAID THEIR LATE FEES...After paying all un necessary LATE FEES I have not received Kotak credit card noc letter after paying all my amount as per the reversal letter... PLEASE ISSUES ME NOC LETTER ND ALSO INSTRUCT THEM TO Forward THIS NOC LETTER TO CIBIL AS MY RECORD JUST HAMMPERED...
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          Nicky_rao_99
          Mar 4, 2024
          Sep 15, 2024
          This thread was updated on Sep 15, 2024
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          Late fee charged incorrectly

          Please waive if the late fee of inr 100 that has been charged on 26th feb as I was sick n hospitalized from 20th Feb to 28th Feb.
          This late fee is hitting my credit score which I cannot afford for just 100 INR.
          I have made the payment in full nd in past as well i'd made the payment on time. I can furnish my docs if req.
          As per Indian law, it can be waived of in genuine case. Kindly waive it off for me.
          Im pretty...
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          N
          neyaz khan
          from Rafiganj, Bihar
          Feb 29, 2024
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          This bank blocked everyone account for our benefit of bank
          I am talking about
          Kotak mahindra bank, jasola vihar branch,
          In this bank every employee is rudely talking like he/she is a boss of this bank (lgta hai unke bap ka bank hai aise bate krte hai+ spl tag to Monika), our account is freeze from last Days, I am requesting from to unfreeze it but bank holder called me to close our account, how to close, our credit will be down due to this bank, and get bouncing charge
          Kindly I request you RBI BANK, KINDLY CLOSE THIS TYPE OF FRAUD BANK.
          THANKS
          SADIQUE KHAN
          Kotak Mahindra Bank customer support has been notified about the posted complaint.
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            I
            INDproloy
            from Kolkata, West Bengal
            Feb 22, 2024
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            On 21 February 2024 (Evening) Kotak deducted 1 times ECS charges 503.99 (INR) and never got any notification about charge deduction.
            They atleast warn us about ECS charge as being a reputed bank.
            I found it when I checked my bank statement. (Same Day)

            Worst customer care support. I tried many times about my issue of ECS charge deduction but they never pick up calls.

            I have paid my EMI on time, there is no valid reason for ECS deduction from Bank.
            EMI was paid on 5th February, and Rajorpay tried auto debit on 6th February, so that ECS charge not applicable I this situation.

            I want my money back, otherwise I will take legal action.

            Tonight I'm starving, I need to buy food, but they stolen my money without any valid reason.

            Please return my hard-earned money.

            Thank you.
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              J
              Jagdishaau
              from Jaipur, Rajasthan
              Feb 20, 2024
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              Please remove died dog from kotak branch, 7 DP colony new sanganer road near sanjeevani hospital 302019. Mob [protected]
              Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                R
                Rajbhar shreeram
                from Coimbatore, Tamil Nadu
                Feb 13, 2024
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                Address: Tanki faliya Vapi

                We already deposit Cheque 13935 amount to pay credit card amount outstanding 9615.11 we already deposite 13935 but amount credit but due to lien to unable to transfer credit amount so please remove lien amount due to some issue at home
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                  P
                  Pradeep. [email protected]
                  Feb 9, 2024
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                  NOC regarding

                  मेरा नाम आरती गौतम है मेरे पति सिद्धार्थ सिंह ने कोटक महिंद्रा से एक कार लोन लिया था जिसकी लोन ID CF15078658 है दुर्भाग्यवश उस पीरियड में मेरे पति की दोनो किडनी फेल होने की वजह से...
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                  H
                  haridassnair
                  Feb 3, 2024
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                  Address: Gokulam,#236,6Th cross,12Th main,Sector5,HSR Layout,

                  About few years back Kotak Bank was giving excellent Services .Off late say last one year the services has deteriorated terribly especially in Net banking related services.
                  I request intervention from top officials to make the system more reliable and trouble free.

                  CRN NOs
                  32069560
                  31975313.
                  Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                    P
                    pam123@
                    from Kolkata, West Bengal
                    Jan 18, 2024
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                    Please confirm your mail Id

                    I have no connection with Kotak Bank. But from "Rard.[protected]@kotak.com" some irrelevent emails are coming.
                    Please confirm that the above mail id is really from Kotak bank or it is a fake I'd.
                    Please confirm. Waiting for your reply....
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                    P
                    pankaj.gugale
                    from Pune, Maharashtra
                    Jan 18, 2024
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                    Request for Reversal of Non-Maintenance Quarterly Balance Charges

                    I hope this email finds you well. I am Pankaj Gugale having a current Account with the name of "Gugale Brothers Corporation", and I have been a loyal customer of Kotak Mahindra Bank for several years now. Below are my account details -

                    CRN[protected]
                    Account Name - GUGALE BROTHERS CORPORATION
                    Account - [protected]
                    Account Type - Current

                    I am writing to bring to your attention an issue I...
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                    Mani Vasagan
                    Jan 9, 2024
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                    I have been holding my account with this bank for the past 5 years and also have a Home Loan. All of a sudden last month my account was frozen. My closing balance and available balance were not matching. It was showing zero. I called customer care and they asked me to visit the Home Branch.

                    I was told that there was a cyber crime reported against some transactions that happened in the month of August 2023 which never happened and nothing was reported. Also, the account was frozen in the month of December for a so-called incident that happened in the month of August.

                    I am unable to withdraw my own money. I see this is a scam being done by the bank to many customers by holding their money.

                    It's been more than 15 days I have been following up with the bank by visiting the branch, calling the branch, wirting to the grievance Level 3 etc., No response or appropriate action from the bank.
                    Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                      S
                      Sridhar Kanaganti
                      Jan 3, 2024
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                      Address: Plot no 268 Tejaswinagar colony

                      Hi I have been charged with lien amount of 26593 in my savings account without any prior notice or communication. Spoke to customer care Visited home branch shaikpet. No body is aware of my query and unable to rectify my issue.
                      Home branch bank team is simple neglecting my complain and saying sorry we are helpless.

                      I need to know for what reason lien amount is reflecting in my account

                      Kotak ac ...8518
                      Shaikpet branch
                      Hyderabad
                      Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                        M
                        mehdi al amin
                        from Hyderabad, Telangana
                        Jan 1, 2024
                        Jan 10, 2024
                        This thread was updated on Jan 10, 2024
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                        Loan amount not getting deducted from account and fines are added to late payment.

                        Hi,

                        I am really frustrated with Kotak at this point as they are scamming customers now openly.

                        I had my loan emi amount in my Kotak savings account and I sent several emails to deduct the loan emi. They deducted partial amount from the account after several follow-ups. Now they have sent an email notification stating that I will be fined on the remaining amount. I had the full emi amount, not sure why they...
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                        pankaj2prithvi
                        from Gaya, Bihar
                        Jan 1, 2024
                        Jan 1, 2024
                        This thread was updated on Jan 1, 2024
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                        Address: Gaya

                        Unauthorized payment made and deducted from my bank account (Rs-5324/-)
                        Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                        I need resolution to this as soon as possible
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                          G
                          gingeemurugan
                          Dec 8, 2023
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                          Incorrect details are reported to CIBIL team

                          Address: 27BKC, C 27, G Block Bandra Kurla Complex, Bandra (E), NA, Mumbai,
                          Website: www.kotak.com

                          Hi Sir/Mam, My Name: Murugan Valathi Elumalai, crn: XXXX53278, emailid: [protected]@gmail.com I had used secure credit card(a/c :[protected]) from Kotak Mahindra Bank and replaced with actual credit card on jul22 and account is closed, but incorrect account details are reported to Cibil report like my secure credit card actively used with outstanding balance, due to this my credit score impacted very badly. I got pay day loan on Aug...
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                          Kadar Naikwadi
                          from Solapur, Maharashtra
                          Dec 2, 2023
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                          From Few Days I Had Been Charged for like 24 rupees and most shocking thing is that they charged me 4 times continuously I mean just tell me why you charged me I even didn't use my atm card this month which is December and there is nothing else I could get charged for so please help me through this problem
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