Kotak Mahindra Bank Complaints & Reviews

I have loan account with Kotak bank acc. no - SLPN47788, CRN[protected], ,
Due to some financial issue I was not able to pay my EMI's only 25% loan amount is pending.
Now Kotak Bank and their agencies are harassing me by calling to my office staff and my relatives. the bank is calling them and threatening them. that they will visit them with the police and took them to police station.
my office has given the warning to me that they will sack me if this kind of things happen again.
Now if i lose the job then i will not be able to feed my family and will not be able to give education to my kids.
the only solution I m seeing is to do suicide.
As with their continuous calls no body is going to help with and the bank staff is pushing me to borrow money and pay them.
I asked them that i will do arrange is next month but they are not listening and keep calling and harassing me and my family.

Below are the nos from which they contacted me my office stafff.
I am attaching one my office staff chat for ref.

[protected]
[protected]
[protected]

Crn[protected]
Loan Charges paid on a call received couple of years earlier of 12370. When asked for NOC the caller blocked me. Today the caller named Rahul abused me and my family female members stating that charges still pending.
This us a harassment fromnlast 2 years. Even after paying in feb 2022 loan not closed just because I did not take an email.
Please provide caller details to lodge a police complaint -caller-cell-[protected]

Hello,
I still do not remember the credit card they issued in my name when how but still paid the total due amount to PHOENIX ARC on 2nd April A/C number [protected]
but it is still reflected in my civil score and ruining my score badly

May I know the process to get rid of it

best regards
Madhukar Jangra

I have been using this account from last 4 to 5years and my kotak account is 0 balance basic saving deposit account but now i have noticed that my account is keep deducting from rs.24.78 on the daliy basis for the atm cw fees-dom. As per my knowledge there are 5 transctions are free in a month and i had withdrawl only 3 time month of March 2024 but after that transaction i have charged 3 times month of April 2024 .your bank is keep charging rs.24.78 from my account which is not good.

I just want to know and i need an explanation that why i am keep charging with that nonsense fees. This is total pathetic and that means if i keep my money in the account it will become nill soon from the way you are charging.

I am writing to express my dissatisfaction
with the excessive ATM CW FEE-DOM charge. I was charged 24.78 twice today ( 14/42024) and 4 times this month even though I dint withdraw any amount at the ATM.
I believe these charges are unfair and
unreasonable, as I was not informed about the fees before. I request a review of these charges and a refund of the excessive amount.
I would appreciate a prompt resolution to this issue.
Thank you for your attention to this matter.
Sincerely,
Madhu vignesh k

Dear Sir/Madam,

I am writing to express my dissatisfaction and raise a formal complaint regarding the unauthorized deduction of charges from my bank account.

Specifically, on 01 april 2024 & 02 april 2024, there were deductions made from my account in the amount of Rs 316 for ( MENTION BELOW ) without any prior notification or explanation

ATM CW FEE-DOM = 24.78 INR
ATM CW FEE-DOM = 4.22 INR
ATM CW FEE-DOM = 24.78 INR
ATM CW FEE-DOM = 24.78 INR
ATM BI FEE-DOM = 10.03 INR
ATM CW FEE-DOM = 24.78 INR
ATM CW FEE-DOM = 24.78 INR
ATM CW FEE-DOM = 24.78 INR
ATM CW FEE-DOM = 24.78 INR
ACCOUNT CLOSING BALANCE = 138.29 INR

I would like to request a refund for these charges as they were not previously disclosed to me, and I did not consent to them.

Upon reviewing my account statements, I discovered that these charges were for which I did not authorize or agree to. I have been a loyal customer of Kotak mahindra bank for more than 1 years, and I have always adhered to the terms and conditions outlined by the bank.

I would like to request an immediate refund of the deducted amount and an explanation for why these charges were applied to my account without my consent. As a customer, I expect transparency and fairness in all my banking transactions.

Furthermore, I kindly request that measures be taken to ensure that such unauthorized charges are not deducted from my account in the future. I value the trust and integrity of our banking relationship and hope that this matter can be resolved promptly.

Please acknowledge receipt of this complaint at your earliest convenience and provide me with a timeline for resolving the issue. I can be reached at 91+ [protected] if you require any further clarification or information.Thank you for your attention to this matter. I look forward to a swift resolution.

Sincerely,
ROHIT
[protected]@gmail.com

Kotak Mahindra Bank opened a credit card for me without my knowledge. And I recently got a credit card amount that needs to be paid by April 12th. I don't even have the account details. And their help-line numbers and customer care numbers are invalid. Kindly help me at the earliest, because they are messing my CIBIL score.

I am Sudheer B paid all the EMIs regarding my consumer durable loan account number CFB13087931 against Kotak Mahindra BANK on the Kotak Mahindra BANK app but still now they are asking me to pay the EMI again and check bounce charges.
So please resolve my problem through Kotak Mahindra BANK. THANK YOU

I paid full amount as per settlement letter 3 months ago. But still, I didn't get NOC. The agent is also not responding to this.
Credit Card no: [protected]

Subject: Urgent Complaint Regarding Unauthorized Car Loan and Forged Documents

To Whom It May Concern,

I am writing to bring to your attention a grave matter related to an unauthorized car loan sanctioned by Kotak Mahindra Prime Ltd. I am Chidananda S Poojari, and I have recently discovered that my name is listed as the guarantor for a car loan (Loan Number: CF[protected] that I have no knowledge of and did not...

Kotak mahindra fraud bank didn't open a current account because I opened our company bank account after one or two to three months he had active CMS service without informing the customer and without informing to cut our bank account rs.2300 and I raised the complaint several time but no anyone support to me due to all our Indian citizen we are requested to you don't go kotak mahindra bank and open the account you should go another bank below mention detect amount statement also you can check.

MY CREDIT CARD IS NOT ACTIVE FROM LAST TWO YRS BUT THEY JUST CHARGES ND I PAID PAID ND PAID THEIR LATE FEES...After paying all un necessary LATE FEES I have not received Kotak credit card noc letter after paying all my amount as per the reversal letter... PLEASE ISSUES ME NOC LETTER ND ALSO INSTRUCT THEM TO Forward THIS NOC LETTER TO CIBIL AS MY RECORD JUST HAMMPERED...

Please waive if the late fee of inr 100 that has been charged on 26th feb as I was sick n hospitalized from 20th Feb to 28th Feb.
This late fee is hitting my credit score which I cannot afford for just 100 INR.
I have made the payment in full nd in past as well i'd made the payment on time. I can furnish my docs if req.
As per Indian law, it can be waived of in genuine case. Kindly waive it off for me.
Im pretty...

This bank blocked everyone account for our benefit of bank
I am talking about
Kotak mahindra bank, jasola vihar branch,
In this bank every employee is rudely talking like he/she is a boss of this bank (lgta hai unke bap ka bank hai aise bate krte hai+ spl tag to Monika), our account is freeze from last Days, I am requesting from to unfreeze it but bank holder called me to close our account, how to close, our credit will be down due to this bank, and get bouncing charge
Kindly I request you RBI BANK, KINDLY CLOSE THIS TYPE OF FRAUD BANK.
THANKS
SADIQUE KHAN

On 21 February 2024 (Evening) Kotak deducted 1 times ECS charges 503.99 (INR) and never got any notification about charge deduction.
They atleast warn us about ECS charge as being a reputed bank.
I found it when I checked my bank statement. (Same Day)

Worst customer care support. I tried many times about my issue of ECS charge deduction but they never pick up calls.

I have paid my EMI on time, there is no valid reason for ECS deduction from Bank.
EMI was paid on 5th February, and Rajorpay tried auto debit on 6th February, so that ECS charge not applicable I this situation.

I want my money back, otherwise I will take legal action.

Tonight I'm starving, I need to buy food, but they stolen my money without any valid reason.

Please return my hard-earned money.

Thank you.

Please remove died dog from kotak branch, 7 DP colony new sanganer road near sanjeevani hospital 302019. Mob [protected]

We already deposit Cheque 13935 amount to pay credit card amount outstanding 9615.11 we already deposite 13935 but amount credit but due to lien to unable to transfer credit amount so please remove lien amount due to some issue at home

मेरा नाम आरती गौतम है मेरे पति सिद्धार्थ सिंह ने कोटक महिंद्रा से एक कार लोन लिया था जिसकी लोन ID CF15078658 है दुर्भाग्यवश उस पीरियड में मेरे पति की दोनो किडनी फेल होने की वजह से...

About few years back Kotak Bank was giving excellent Services .Off late say last one year the services has deteriorated terribly especially in Net banking related services.
I request intervention from top officials to make the system more reliable and trouble free.

CRN NOs
32069560
31975313.

I have no connection with Kotak Bank. But from "Rard.[protected]@kotak.com" some irrelevent emails are coming.
Please confirm that the above mail id is really from Kotak bank or it is a fake I'd.
Please confirm. Waiting for your reply....