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Kotak Mahindra Bank Complaints & Reviews

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Updated: Jun 22, 2026
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Kotak Mahindra Bank reviews & complaints page 2

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S
Saurabhyadav7897
Jul 28, 2023
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Rem chrgs AMB Non maintenance charges

My account number [protected] and transaction in maintenance charges in 4 transaction a 2170 rupees in charge in without any reason in my Mahindra kotak bank account and account opening in given information is zero account in kotak bank...
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Notifier
Jul 21, 2023
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Kotak Pay Day Loan Scam

BEWARE! Kotak's Pay Day Loan is a company scam.

If your salary pay day is on the last day of the month, the repayment is auto-scheduled for 5 days before your pay day. THIS AFFECTS YOUR CIBIL SCORE.

If you take this loan on March 20th, repayment will be on March 26th before your pay day, and not on March 31st.

In the name of Pay Day Loan, Kotak is cheating and misguiding people to take a micro...
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K
Khandelwal Chirag
Jun 25, 2023
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Haven't received relieving letter

Address: Jaipur

Dear,
I am a former employee of kotak mahindra bank, Chirag Khandelwal, Jaipur. I was under notice period from 18/08/2018 to 17/10/2018.
My last working day was 17th October, 2018. It has been more than four and half years since i have resigned from the bank, still i haven't got any intimation regarding my relieving letter. I have already call to the hr regarding the same and still the issue is not resolved. This is just not...
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R
rijasali9
Jun 13, 2023
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Multiple deduction of money from my account.

I took a payday loan of amount 9613/- from Kotak Mahindra Bank. When my salary got credited on 09/06/2023 they deducted the amount and my balance was 17548. The same amount got auto debited on 13/06/2023 again. My account had a balance of 2300 and it got debited and the remaining amount is showing as -7300. I tried to contact them but no response. I need my money back...
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P
pasamy
from Bengaluru, Karnataka
May 29, 2023
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Sub.: Reg. Request for NOC for Credit card and CIBIL updation

Dear Team,

My ABN amro card no. is [protected]

I have paid the amount Rs. 14399/- in the year of 2015 itself and no dues are pending. But it shows in CIBIL record that card is alive with PHONEIX ARC with Written OFF status

Kindly close this credit card and update CIBIL report too....
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Suryashekhar Das
from Kolkata, West Bengal
May 27, 2023
Sep 25, 2023
This thread was updated on Sep 25, 2023
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(Important) Multiple Unauthorized Transactions On Statement - Kotak Mahindra Bank

Address: India

Good Day Team,
Trust you are well -

To bring it to your notice, It has been observed there have been multiple unauthorized transactions on the bank statement starting from the financial year 2020 until 2023.

Team, to reiterate the transactions shared here are neither approved by myself nor was intimated to me.

Upon scrubbing through the statements, It was found a sum of INR 220.50 was...
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Suryashekhar Das
from Kolkata, West Bengal
May 21, 2023
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Lien Amount - Refund Pending

Check Interaction ID : 7616809 -

No Amount has been confirmed yet and the INR 369.50 has been not been refunded yet (Lien amount in for financial year 2022)

Dear Team,

This is to bring to your attention multiple charges were deducted from my account which has recently come to my notice.

On 9th May, INR 750 was added to my account out of which I was able to transfer INR 326 to...
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G
ghanu1208
from Gurugram, Haryana
Apr 26, 2023
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Void sale not refunded yet

I had done transaction of 63000/- on 23/04/2023 at 16:44 and shop keeper had reverted same transaction within 5 minutes ... It about 48 Hours passed and still i have not received my amount back.

Please look into this matter...
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Address: HYDERABAD

Dear sir/madam,
This is Ramesh Reka, I Redeemed kotak reward points 8000 on March 07 th 2023 am not yet received vouchers(spencers 1000 rs qty 2).
order id is kmbsh332190 please check and solve my problem one month completed.
regards
Ramesh Reka
[protected]....
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Suresh suru
Mar 18, 2023
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Issue in Credit card cancellation *urgent*

Website: www.kotak.com/en/personal-banking/cards/credit-cards.html

Hi Sir/Madam,

I wanted to cancel my Kotak Mahindra Bank credit card which I'm not using. This month they have added Annual charges of RS. 588.82 in my statement.

I had called customer care number (which is Paid service) and they are very harsh/Loud in stating I need to pay Rs. 90 to close my credit card.

I just want to cancel my credit which I'm not using and I don't want to pay any additional...
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surjodgp
from Indore, Madhya Pradesh
Mar 9, 2023
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False Commitment in Credit Card

Address: Durgapur

Dear All,

I am writing to express my dissatisfaction with the false information I was given by one of your sales agents when I was sold a credit card.

I was told that the joining fee and annual fee were zero and that it was part of a pre-approved special offer. However, when I contacted your customer care today, I was informed that I had to pay an annual fee.

I am disappointed that I was given...
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surjodgp
from Indore, Madhya Pradesh
Mar 9, 2023
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False Commitment in Credit Card Sale

Dear All,

I am writing to express my dissatisfaction with the false information I was given by one of your sales agents when I was sold a credit card.

I was told that the joining fee and annual fee were zero and that it was part of a pre-approved special offer. However, when I contacted your customer care today, I was informed that I had to pay an annual fee.

I am disappointed that I was given...
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@abdul4549
from Ghaziabad, Uttar Pradesh
Feb 25, 2023
Sep 25, 2023
This thread was updated on Sep 25, 2023
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Atm cw fees-dom charges

Dear kotak mahindra bank,

I have been using this account from last 2 years and my kotak account is CORPORATE EDGE SALARY ACCOUNT but now i have noticed that my account is keep deducting from rs.23.60, 24.00, 29.00 etc. on the daliy basis for the atm cw fees-dom. As per my knowledge there are 5 transctions are free in a month and i had withdrawl only 2 in january month and i had withdrawal rs.500 on 4th january 2023 and rs....
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M
Manikantan BKR
Feb 6, 2023
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Home loan emi

Address: COIMBATORE

Hi Sir,
This is to kindly inform you that we had taken loan for Rs.20 lacs vide loan account no:HF 39409160
We took one loan for the same property, same amount previously and cancelled the loan as the builders delayed, loan account no:HF38887436. but the bank took emi even before registration.
I Kindly request you to refund the excess EMI paid by me
Regards
R.Manikantan
PH:[protected]...
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K
Kshatra Dhari
from Noida, Uttar Pradesh
Jan 18, 2023
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Cancel policy, refund

Address: Vishesh Apparels D107 sector 63 noida.

My Group secure one policy no.GO000036 I want cancil my policy and refund 12024.67 in my account [protected]. Reason of money problem (job loss). Pls.help me.
Regards
Kshatra Dhari....
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G
Gaurohit
from Indore, Madhya Pradesh
Dec 30, 2022
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Fund Transferred to KSEC without letting me know

Address: 580, M.G. Road, Indore, Madhya Pradesh - 452001, South Tukoganj

Hello kotak,
My account was in kotak 811 but I want to make this account as personal or Saving account so then I visited to MG road branch of kotak in Indore. And hence I submitted the request to convert my kotak 811 to personal or Saving account. Now after two days what I have found that 10000 rs has been debited from my account as a fund transferred to KSEC without letting me know. Even though I asked them three times like "Is there...
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S
sumitsingh270596
Dec 19, 2022
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Account Freeze kotak 811

My Kotak 811 account has been freezed by RCU, I am following up with my home branch from last 2 years but nothing happened so far. I have joined Kotak group and I need to open a salary account which can’t happen without activating that account, as a Kotak employee it is really disheartening for me, please look into it and revert with a resolution ASAP, without it I won’t be getting the salary for this month. I have reported the same with...
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Nadeem pasha123
from Bengaluru, Karnataka
Nov 23, 2022
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Amount deducted without any reason

Dear kotak team,

I have been trying to contact you from past 4 days but your support system is such a utter worst that it doesn't allow me to raise a query and the support number does connect at all

I hold an saving account in your bank and 18th even without any notice or any Rs 700 approximately has been deducted and the statement says cash deposit charges

When am depositing money to my own...
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P
Pvkuma
from Bengaluru, Karnataka
Nov 7, 2022
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Daily Calls from Kotak Mahindra Bank even on numbers on DND

Hi Team,

This is to report that Kotak Mahindra Bank continues to call me for personal loans and credit cards even though my number is on the National Do Not Call for more than around 5 years now.
They claim that their DND list does not have my number and their website does not give an option to register the numbers on their DND list.
It is a way to reach out to all customers.
I would hereby request the...
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Snegha0494
from Chennai, Tamil Nadu
Oct 13, 2022
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885 got deducted as an annual fee for my card

Address: Adyar

885rs got deducted as an annual fee for my debit card that I didnt even use for past 1 year. This is happening for the first time and no intimation regarding the charges were informed prior. I planned to invest Fd in kotak but now I'm closing my account and I want complete refund of my amount....
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