Claimed

Kotak Mahindra Bank Complaints & Reviews

1.5
Last updated Jun 3, 2023
Complaints 4730
Resolved
1325
Unresolved
3405
Quick Links
Statistics
Share
Contacts

File a complaint to Kotak Mahindra Bank

Having problems with Kotak Mahindra Bank?

File a complaint and get it resolved by Kotak Mahindra Bank customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Kotak Mahindra Bank
Customer Service Contacts

Kotak Mahindra Bank Website

Kotak Mahindra Bank Head Office Address

27 BKC, C 27, G Block, Bandra Kurla Complex, Bandra (E)
Mumbai
Mumbai City District
Maharashtra
India
400051

Kotak Mahindra Bank Phone Numbers

Toll free
1800 02 6022
532
389

Kotak Mahindra Bank reviews & complaints page 2

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
1. The account balance has remained below 20, 000 right through 2022 and also for most periods since 2020. There was no instance of alert or recovery of any NMC. This was started only in Jan 2023 for the months of Nov and Dec 2023.
2. The charge of 6% per month on the shortfall translates to 72% p.a. !!! This is usurious and violative of any sense of natural justice.
3. Such a high NMC should be brought very specifically to...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Dear Sir,

I was given incomplete information about kotak group secure one policy and this policy was activated without confirmation without permission from me and 2317 was deducted from my account I have to cancel this policy

I am not interested policy. Cancel this policy from our account and refund us our funds.

Acount number :[protected]
CRN :[protected]
Registered Mobile No: [protected]
Policy number: GO000036

Name
Chanchal singh
Kotak Mahindra Bank customer support has been notified about the posted complaint.
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Address:Bangalore, Karnataka.

    1. I had taken personal loan from Kotak bank as usual I was paying my EMI s without delay even if its delayed was paying charges accordingly. For the month of April 2023 I tried making payment on time, but showing as already EMI is cleared and for confirmation from my side I had texted Kotak authority and confirmed as it is already paid. So, ignored but all of sudden they are saying to pay in middle of month saying we don't know nothing there...
    +3 photos
    Helpful
    Be the first one to find this review helpful
    Found this helpful?
    Write a comment
    Report
    Copy
    Report
    Copy

    Address:HYDERABAD

    Dear sir/madam,
    This is Ramesh Reka, I Redeemed kotak reward points 8000 on March 07 th 2023 am not yet received vouchers(spencers 1000 rs qty 2).
    order id is kmbsh332190 please check and solve my problem one month completed.
    regards
    Ramesh Reka
    [protected].
    +1 photos
    Kotak Mahindra Bank customer support has been notified about the posted complaint.
    Helpful
    Be the first one to find this review helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      Address:Bangalore, karnataka.

      When I received my EMI was 5733/- Now they are making to pay 5755 which is extra and illegal. Moreover in national wise if they collect like this it will go in crores which is a fraud. Where GVT authorities had to take care.
      +1 photos
      Kotak Mahindra Bank customer support has been notified about the posted complaint.
      Hey! We are always here and ready to help. Please share your details with us on social.[protected]@kotak.com and we'll find the best solution for you. ^Team Kotak
      Helpful
      Be the first one to find this review helpful
      Found this helpful?
      1 Comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit

        Address:Bangalore, Karnataka

        I Have a Salary account from Kotak Bank. The Kotak will deduct the amount without the concern of the account holder. They say its for account maintaining and other reasons, this is completely FRAUD. They never give me a proper explanation on deductions and no team have information and kept me HOLD ON for 48 MINS ON LINE IN LAST, THE CALL BECAME BLANK. I was in HOSPITAL standing in the line for the emergency purpose for medications and amount which my company had credited Rs.12, 252/- and in fraction of seconds the amount of Rs.1250/- had deducted and I was unable to pay the amount as they didn't accept due to lack of amount. When I called them no response, PLEASE GIVE MY MONEY and as well at the time of personal loan they again charged 1000/- for no reason. Honorable Governance Please Have a Look in this Matter for resolving these issues this literally frauding the poor.

        LETS SEE IF KOTAK MANAGEMENT WILL TAKE ACTION ON THIS!!!
        Kotak Mahindra Bank customer support has been notified about the posted complaint.
        Hi! We are extremely sorry for the hassle you have been facing. Kindly share your details with us on social.[protected]@kotak.com, we will connect with you right away ^Team Kotak
        Helpful
        Be the first one to find this review helpful
        Found this helpful?
        1 Comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit

          My grandmother passed away and I couldn't make the payment. I received a call from a number on March 11th after making the payment and even shared a screenshot. Please release my lien and let me know why there was no response at that time. Please understand my concern and help me with this problem.
          Kotak Mahindra Bank customer support has been notified about the posted complaint.
          Helpful
          Be the first one to find this review helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit

            Respected sir/Mrs,
            ₹ 4900 has been fraud from my savings account by sending a message on my Whats App and installing an app. Date 30 March 2023, Transaction no[protected], time 6:49PM.
            +1 photos
            Kotak Mahindra Bank customer support has been notified about the posted complaint.
            Helpful
            Be the first one to find this review helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit

              Hi,
              Respected Senior Management of Kotak Mahindra Bank.
              My name is Mohan Maggo and I'm a credit card customer. I have written this email to notify you that. Since March 2019 I'm jobless and I am suffering from financial situation. I'm not earning well. But there are some executive from Kotak mahindra bank are not understanding the situation. Some of the executive who are handling my case of credit card they are sending whatsapp messages and in that they have written that they are sending my case in legal procedures. I'm already in depression problem and mentally disturbed, if i attempt suicide so I will mention recovery executive names in the letter so that after killing myself i will create lot's of big problems for the bank and there executive.
              +1 photos
              Kotak Mahindra Bank customer support has been notified about the posted complaint.
              Helpful
              Be the first one to find this review helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                I have used the account of Kotak subh saving scheme, and using it since 2 years but i have seen my statement today found three times same amount of money has deducted three times in a day and then i started to go through all months status then found the same, such kind of deduction will make my account blank in near future and they will named it as ATMCW FEE-DOM, i wanna know how it is applied on any account and what is the rate of deduction and which type of service it is
                Kotak Mahindra Bank customer support has been notified about the posted complaint.
                Hey! We are always here and ready to help. Please share your contact number and we'll find the best solution for you. ^Team Kotak
                Helpful
                Be the first one to find this review helpful
                Found this helpful?
                1 Comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit

                  AMT Rs 1176 was debited from my account without any prior notice or without any reason and prior to this AMT Rs 600 was debited. I want to know the reason for this money being debited after it being a zero balance account of Kotak 811. Please resolve it immediately.
                  Kotak Mahindra Bank customer support has been notified about the posted complaint.
                  Helpful
                  Be the first one to find this review helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit

                    Cancel my Kotak Mahindra Bank card protection plan (Membership Number IA0384408) of my credit card And cannot deduct amount of RS 2199.00 for card protection plan.
                    Kotak Mahindra Bank customer support has been notified about the posted complaint.
                    Helpful
                    Be the first one to find this review helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit

                      Address:Kotak Mahindra bank rajnagar ghaziabad

                      I have an account in kotak Mahindra Bank [protected] today Bank cut 24 rupees 5 times again and again cut 24 rupees with out any update this Bank alway make this type of transaction alway
                      Kotak Mahindra Bank customer support has been notified about the posted complaint.
                      Helpful
                      Be the first one to find this review helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        Address:Kotak mahindra bank rajnagar ghaziabad

                        I have an account in kotak Mahindra bank [protected] today my bank continuously cut 24 rupees 5 times with out any reminder or update
                        Kotak Mahindra Bank customer support has been notified about the posted complaint.
                        Helpful
                        1 other people found this review helpful
                        1 found this helpful
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          It appears that you are obstinately determined to force me out of the bank. Despite being a Prima account holder, I have not received any of the promised Prima services, and the decline in service quality during last many years has been appalling. Even though I was promised doorstep service, I am constantly being forced to visit the branch for assistance.

                          I continued my account solely because your RM assured me that there would...
                          Helpful
                          Be the first one to find this review helpful
                          Found this helpful?
                          1 Comment
                          Report
                          Copy
                          Hello Team,

                          Account Number :[protected]
                          This email is to highlight a complaint regarding a scam that happened to me . I was trapped in a telegram scam and made some transactions to the fraud people . They said it was a job but later on they refused to give my money back . I have registered a complaint online in cyber cell as well. I request you to freeze the transaction amount and help me in retaining my hard earned...
                          +4 photos
                          Helpful
                          1 other people found this review helpful
                          1 found this helpful
                          Write a comment
                          Report
                          Copy
                          Address:Pune

                          Dear sir,
                          I am yuganathan and my mobile no:[protected], I force closed my personal loan 15th of this month, Requested NOC bank said within 48hrs it will receive, but till time not received and calling daily customer care no proper response, Please support to get NOC,

                          I am really frustrated due to Kotak bank service.
                          Kotak Mahindra Bank customer support has been notified about the posted complaint.
                          Hi! Apologies for any inconvenience caused. Seems we have made you unhappy. Let us take a quick look at this for you. We request you to write to us at Social.[protected]@kotak.com along with your contact details and we’ll reach out to you. ^Team Kotak
                          Helpful
                          Be the first one to find this review helpful
                          Found this helpful?
                          1 Comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            My friend transferred fund from his Australia account to my Kotak bank savings account on 20/02/2023 for personal purpose. Bank hold my fund since then. I have visited my home branch three time and took my manager's number. I have submitted FATCA form as well as declaration for purpose. Mr. Bhavin Chauhan (Manjalpur branch Manager) gave him number and I send him transfer advice with transaction reference number and bank letter. He stopped...
                            Helpful
                            1 other people found this review helpful
                            1 found this helpful
                            Write a comment
                            Report
                            Copy
                            Address:Bhubaneswar
                            Website:WWW.KOTAKLIFE.COM

                            Dear Respected Sir,
                            I opened a life insurance code with kotak life insurance having code No KLI60530370.Appointed on: 23 feb 2018
                            I don't know why my code is blacklisted, personally i don't do any wrong business in my code.my code has gone to be misused.
                            Someone may be doing such type fraud to play in my code.please investigate otherwise my career ll be spoil so please take action.
                            I am completely innocent of...
                            Helpful
                            Be the first one to find this review helpful
                            Found this helpful?
                            1 Comment
                            Report
                            Copy

                            Website:www.kotak.com/en/personal-banking/cards/credit-cards.html

                            Hi Sir/Madam,

                            I wanted to cancel my Kotak Mahindra Bank credit card which I'm not using. This month they have added Annual charges of RS. 588.82 in my statement.

                            I had called customer care number (which is Paid service) and they are very harsh/Loud in stating I need to pay Rs. 90 to close my credit card.

                            I just want to cancel my credit which I'm not using and I don't want to pay any additional amount as I have paid initially while getting my credit card and also it was promised me by customer representative that there wont be any annual fee.

                            Kindly help me to close my Credit card which I'm not using.

                            Please reach me at [protected]

                            Many Thanks,
                            Suresh
                            Kotak Mahindra Bank customer support has been notified about the posted complaint.
                            Hi Team,

                            I haven’t received any call or email from the Kotak bank officials.

                            Kindly do the needful.

                            Regards,
                            Suresh
                            Helpful
                            Be the first one to find this review helpful
                            Found this helpful?
                            1 Comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit