[Resolved]  Kotak Mahindra Bank — Legal notice

I'm missed 4 months payment as I lost my family income due to pandemic and inspite of informing the Kotak bank and trying to get some time to make the payment again theyhave given Me a legal notice that will come and collect goods from my house to recover the loans.how is it possible in covid.banks don't think we are humans. Theres a pandemic and this is how they empathise.How do I respond to this notice as its mental pressure
During this covid and I'm pretty sure I'll get covid.
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Aug 9, 2021
Complaint marked as Resolved 
Kotak Mahindra Bank customer support has been notified about the posted complaint.
Verified Support
Jan 21, 2021
Kotak Mahindra Bank Customer Care's response
Hi! We're so sorry that you were inconvenienced. We request you to share your concerns and registered contact number at Social.[protected]@kotak.com and we will be happy to look into this for you. ^Team Kotak
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