Kotak Mahindra Bank Complaints & Reviews

All EMI has paid, but still not given NOC

Supporting documents attached

I have been a customer of kotak bank from 2 years but the recent behaviour from bank employees is very unproffessional, due to lockdown i was not able pay the dues on time but from 3 months i have regularly paying it and 2 employees named sunil and imdad harrased me, Mr imdad came to my residance took pictures of my house and insulted me in front of my neighbours and after clearing my dues when i called to Mr.sunil a lady picked up scolded...

Pathetic Bank and pathetic customer service experience. The credit card customer support executive is so rude that he makes us feel that we are doing a big mistake by availing their service.

After clearing all my credit card dues few months back, they still kept charging me for no reason. Upon questioning the same, according to the customer care executive, it was my mistake to clear the dues. They will keep LOOTING you as long as you stay as their customer.

When I requested for cancellation of my card, they wants me to pay whatever they charged without even an explanation! PATHETIC SERVICE BY KOTAK. NEVER EVER FALL IN THEIR TRAP. THEY KEEP LOOTING YOU AS LONG AS YOU STAY AS THEIR CUSTOMER . PLEASE HAVE SOME COURTESY ON YOUR CUSTOMERS AND STOP LOOTING PEOPLES HARD EARNED MONEY PLEASE .

I have cleared all my credit card dues couple of months back and all of a sudden after two months Im seeing due amount of 2500 rupees.
Customer care person is very rude and have zero courtesy towards customer. Ultimately according to him its my fault that I cleared all my dues and they can charge any amount they feel.

Its better to beg rather than looting customers hard earned money.Absolutely pathetic service and zero courtesy. I have been using their card for more than 5 years and making all payments on time. Never recommend anyone to use kotak credit card. BEWARE THEY LOOT PEOPLE ! NEVER USE THEIR CARDS

Kotak bank charged me on dec 2020 for 13 times rs 23.60 rs
Not jan 2021 kotak bank charged me for 11 times 23.60 rs please explain i have not done that much time txn using debit card

Revert ASAP

Dear Sir/Madam

My name is Shalinee Rai I am writing this with regards to my credit card bill payment. My Credit card number [protected]. I recently received a bill of Rs.48, 000. This is to inform you that I cannot pay this amount as my family has fallen under hard time in recent months, but we do want to settle this in a fair and just manner so that you can have the money you deserve and we can be relieved of the burden of owing you this debt.If you can please send me a confirmation regarding this I would be really grateful. I am ready to settle this as soon as I get the confirmation from your side.

Please know that I have appreciated the patience and professionalism that your staff has given in this process, and that this correspondence has been sent. I am sincerely obliged to you for your help and corporation. Thank you.

This is Vibhavari Dabhade exactly 1 year back I had submitted complaint regarding unappropriate treatment as well torcher by kotak Mahindra credit card department still facing same even after full payment for my CC in one shot for settlement and cancelation of card as guided by Kotak collection department Manager Asmit Sawant .I paid 27000/- settlement amount online in one shot after their approval by mail in Dec 2019 but still getting messages about outstanding amount and even after repeated follow-up they didn't give me NOC and cancelation details of card by mail after payment as promised by them in approval mail which is complete breach of trust of customers. Above all today I got call from person named Aashish Choudhary that advocate Sunil Gautam filed case against me on behalf of kotak Mahindra bank regarding some 13000/- outstanding of payment by me even they sent the details by mail and said if I will not pay immediately then they will send lady constable within an hour to arrest me which was really very annoying and hard to tolerate as well very disturbing it seems complete chain of fraud.
I expect immediate action against kotak Mahindra bank as well expecting my NOC and card cancelation details by mail on [protected]@rediffmail.com .

I am totally harassed by CC Collection department of Kotak Mahindra Bank bangalore .Though I'm in proper touch with them by phone as well as by WhatsApp chat and showed my positive intention towards settlement only after clarification to my queries by bank which is my right to know. I have received cc settlement letter for 4 installments and they are forcing to pay in one shot.
After getting frustrated with this mental torchering of...

Fraud transaction done by Ramesh Verma on 24th September 2020 and Rs.5000 debited from my account
Reference no- 1-[protected]

Till now, I have not received back my account.
Please make sure that the amount gets credited and issue gets resolved soon..
Waiting for your immediate action..

Dated : 24.12.2020

Dear Team

I am Rajesh kumar having a saving Account Number -[protected] in Kotak Mahindra Bank in Bhiwadi(Rajasthan}

On dated 11.11.2020, i made a IMPS of Rs 25000 which bymistake
transfered in wrong account Number [protected] in Bank of Baroda, Sultana, Distt-Jhunjhunu (Rajasthan) Branch.

I have registered 3 complaints in KMBL online and visited in my home branch also.

Besides this i visited in BOB branch where funds transfered to hold the payment. Branch manager said that he is waiting any E-mail to refund amount.

today 42 days has passed and its subject of worry for me.

Yet waiting of refund of Rs 25000 in my account.

Kindly instruct to resolve this matter soon.

Thanks

Rajesh kumar
a KMBL Customer
Account No. [protected]

The employees of Kotak Mahindra Bank (Loan Dept), MIDC Branch, Andheri East are the worst in terms of professionalism. I have taken a personal loan and from the very first day of this initiation, I am facing issues. The latest : I get a call from the bank and find out that I have 9 EMI bounces (That too they are confused whether its 9 or 12!) and a heavy charge which, as per my statements are wrong. Now that to clarify my issue, I call the loan dept staff of the bank but they do not respond or even give out a solution. I have been continuously calling out for my statements but no progress. Yesterday, I gave a call to the Kotak customer care to find out whats going on and I get to know that besides this loan issue, they have even updated my phone no. and email id wrongly (another great example of their irresponsibility!). I would strongly request the headquarters to take serious action to this problem. And here's a quick advice - There's no point of appointing employees when they are not beneficial to their clients. Your bank is just losing trust.

My name is Kartik Raviraj. Bank is Kotak Mahindra, Annanagar.

On 20 December 2020 within 6hrs about Rs 13235 has been debited from my account in every 10-20 mins on 10 different transactions, ie Rs 2100, Rs1785, Rs1000, Rs 1050, Rs 2100, Rs 2100, Rs 1050, Rs 1050, Rs 1000 and Rs 1000

Actually I did made a Rs 39 to watch a cricket match pak vs NZ around 11:30am - I just watched for 10 mins and slept off. When...

Keep getting every day nuisance calls regarding credit card sales.

Hi All

Am Pradeep from Chennai, am addressing this to all not sure which of you is holding responsible for credit card .

I have a credit with a value of 80k and yes I hold fully responsible to repay my debits to the bank as am doing so for so many years. Now as all you know the situation is not normal and there is a big impact on every one financially, starting from a street vendor to a multimillionaire.
br...

I've buy a product by Amazon on 2nd December that have to received in 12th December after that I've returned this item on 13th December after that amazon has been refund for this item as rupees amount 109.00
This is a Reference No.[protected]
But bank denied for the payment as per the request check this concern take action on it as soon as possible.

From my savings account inr 10100 has been deducted towards ksec without any intimation.

Hi,

As I am writing this details with pain which I am suffering with the service to me as a customer . I have done 2 times bookings with same buses unfortunately for my round trip to goa through my kotak app from goibibo. I want to cancel my 1st booking. Tried reaching goibibo no response . Email sent on [protected]@goibibo.com mails not delivering to this email and tried reaching with different emails and contact fortunately did not connect with any of those . It is almost 3 days till date I did get anyresponse from contacted mail ID's.photos are attached of my tickets which I need to cancel and get my refund back. I hope you can take this as my request for resolving the issue on priority.

Please check my account there are showing any lein charges without my intimation

I have no loan received from Kotak Mahindra Bank then why this charges showing in my account please check and clear lein charges I am not able to pay this amount and charges without means
A/c No. [protected]
IFSC Code KKBK0000257
Branch Zirakpur

Contact No. [protected]

Error code 954 please solve

I have been issued a settlement letter from Kotak Mahindra and has been given time till January 2021 to pay off the due.
Still some goons from Kotak Mahindra Noida 125 branch are calling my ex colleagues and using slangs and discussing about my credit information. Also telling them that I have given their number as a reference. Which I never ever done.
Now my queries are
1. Is this RBI's act which has been followed by Kotak Bank's recovery team?
2. Is this the way a reputed bank will behave with their customers