Kotak Mahindra Bank — loan recovery

Hi team,

I am getting calls from kotak recovery agent from the number [protected] rajesh. And he is rude on call. He is asking to pay loan amount which was in citi finance now its kotak bank. He said "citi finance has been closed and not kotak bank has been took over citi finance, so he is calling to recover". Till now i didn't get any call for the same. And he got all my details like my officialnumber and my head office address and number and threating that he will call my head office aswell when i asked him not to call. He is not ready to listen anything. Could you please check this help here
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I have transfered an amount of 3000₹ from my Vpa-[protected]@kotak to other UPI which is [protected]@paytm but still my money is not refunded nor transfered to other upi

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