Kotak Mahindra Bank — Mobile Banking App blocked my IMEI

Address:Gurugram

Dear Team,

My kotak mahindra banking app is not working since 5, 6 months saying error code 954 and visit to nearest Branch.

I visited kotak Mahindra bank Branch they said they are unaware about this pls call customer care.
I called customer care nd registered my complaint 1.5/2 month ago but still issue not resolved.

after all i searched on google about this problem and came here, please look into it.

CRN#[protected]
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    27 BKC, C 27, G Block, Bandra Kurla Complex, Bandra (E), Mumbai, Maharashtra, India - 400051
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