[Resolved]  Kotak Mahindra Bank — money debited from debit card but not credited to kotak 811 account

Dear sir on 23 february 2018 i had funded my account in kotak 811 app using my debit card with rupees 5000 the money was debited from my punjab national bank account but it is still not credited into my kotak 811 account.
I had recieved error after the payment completed

So kindly take appropriate action and credit my account into my kotak 811 account.

Mykotak 811 account details are given below
Account no :-[protected].

The citrus id for the transaction is:-ctx[protected].

Please take serious action and credit the money into my account.
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Jun 8, 2019
Complaint marked as Resolved 
Thank you sir my complain is now resolved
Kotak Mahindra Bank customer support has been notified about the posted complaint.
Mar 03, 2018
Updated by aziz5253
Recieved this error after making payment

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