[Resolved]  Kotak Mahindra Bank — Netbanking payment transaction failure

Address:Alwar, Rajasthan, 301019
Website:www.kotak.com

Sir, I payment DU university Open School Fees Rs. 3441.40/- by kotak mahindra netbanking service, it says trasaction faluire on 14 august 2015, after that i call kotak care they said money will be deposit in your account after 3 days that i pay again by SBI net banking on 15 Aug, 2015 . than after 3 or four days i call again they said it will take time ., than on 2nd sep they said that complain have been solved on merchant side. i can not understand that for one person how can be it possible two time payment for same ID. My CRN No. of Kotak Bank 67269172 & Acc. no. [protected] Name: Sorabh Garg Mob : [protected]
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Complaint marked as Resolved 
Kotak Mahindra Bank customer support has been notified about the posted complaint.
Verified Support
Oct 14, 2015
Kotak Mahindra Bank Customer Care's response
Dear Customer,

At the outset please accept our sincere apologies for the inconvenience caused to you.

We would like to inform you that, you are in receipt of an email communication dated 23/09/2016 from our Nodal team addressing your concerns

Assuring you of our best services at all times.

Thanks and regards,
Kotak Team
Complaint comments 

Comments

they are fraud company..only cheating the consumers..dont post here

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