Kotak Mahindra Bank — non received cashback rupees 2000/-

Address:

CHINCHWAD, PUNE , MAHARASTRA

Sir i had purchased a asus laptop from reliance digital chinchwad, pune maharashtra. A laptop price amount 95, 000/- approx. The whole amount was finance by kotak mahindra bank rep miss laxmi tiari mob no [protected] on 05 oct 2019. The rep of kotak mahindra says that rupees 2000/- will be cash back to your bank account. I was pay 800/- processing fee also. After approx 03 months i have no amount will be received. I was visit reliance digital approx 5 to 6 time and meet rep of kotak mahindra bank but they could not help me. I also shown all message received by me from kotak mahindra bank. Os you are requested please help me for giving my rupees 2000/-