Kotak Mahindra Bank — Personal Loan bouncing charges.

Address:	500059
Website:	consumer complaints.

Dear Sir / Madam,

Namasthe,

This is regarding my personal loan (SPLN[protected]. In July, 2016 month their is no sufficient balance in my account so that the reason my emi was bounced. Than I spoken to some customer care person and paid my emi with bouncing charges to MUMBAI KALINA kotak branch. So Later on I am paying manually to Mumbai Kalina brach. After July month I never maintained low balance in my account. But now some customer care people called me and saying that their is a penalty charges in the month of Dec, 2016.

Could you please confirm me what was the charges and why I need to pay it? and I have the bank statement for proof.

I am not getting the time to meet somajiguda banch people and get activate my ECS.

FYI: Starting of taking loan I activated ECS eventhough they are not deducting my emi.

Please email Me: [protected]@gmail.com
Contact No: [protected]
Hyderabad.

Thank and Regards,
G Ramakrishna.