Kotak Mahindra Bank — PL foreclosure

I had taken a personal loan from kotak mahindra bank, bangalore. I was paying my emi through icici bank and after certain period they came back with cheque bounce charges whereas sufficient balance was there in my icici bank account. After many communications and discussions they asked me to pay the amount because icici bank has not cleared ecs and as a customer i had to pay 2500 change without my fault. After experiencing such incident i have decided to foreclose the close and i informed them that i want to foreclose the loan and i have written mail to service. [protected]@kotak.com. Its already been 5 days over, but there is no response from the bank. When i called them they are telling its 30 days notice. Feeling very bad that i have opted a pl from such a worst bank. My emi falls on next month.

I have decided that i don't want to maintain any relationship further, so going to surrender their credit card also.

My loan details. Spln[protected].

Kindly help me to close my personal loan.

Thanks & regards,
Shankar
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Kotak Mahindra Bank customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Customer,

At the outset please accept our sincere apologies for the inconvenience caused to you.

We would like to inform you that, we have raised the issue to our concerned division for having the same checked and we shall revert to you at the earliest. We request your co-operation in the interim.

Assuring you of our best services at all times.

Thanks and regards,
Kotak Team

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