Kotak Mahindra Bank — Recharge via Mobile app of Kotak Mahindra bank, Amount deducted from bank account, but Recharge not done

Address:Mumbai City, Maharashtra

I have recharged to My Mobile on the morning of 8th Sep 2015 through kotak Mahindra mobile app . The amount of Rs. 170/- & 222/- has been deducted from my balance but the Recharge is not credited to my mobile No. Details 1. Mobile Talktime Top Up of Rs.170/- Mobile Operator - Airtel Mobile - [protected] Txn Ref No.[protected] 2. Mobile Talktime Top Up of Rs.222/- Mobile Operator - Vodaphone Mobile - [protected] Txn Ref No. [protected]
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

Dear Sunil,

Please accept our sincere apologies for any inconvenience caused.

We would like to advise you that the said amount will be reversed back to you in 48 hours. If not, please feel free to send a mail to solutions.[protected]@kotak.com alongwith your CRN or you can also call our toll free number[protected].

Assuring you of best services all the time.

Thanks and regards,
Kotak Team

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Kotak Mahindra Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    29%
    Complaints
    4806
    Pending
    0
    Resolved
    1326
    Kotak Mahindra Bank Address
    27 BKC, C 27, G Block, Bandra Kurla Complex, Bandra (E), Mumbai, Maharashtra, India - 400051
    View all Kotak Mahindra Bank contact information