Kotak Mahindra Bank — Refund for cancelled ticket not credited

Address:

Hyderabad, Andhra Pradesh

Dear sir,

This is to inform you that i have not yet received the refund of the cancelled ticket which was cancelled by me on 7th june 2017.

The details of which is mentioned as below:

Transaction id – [protected]
Cancelled date – 07/06/2017
Cancellation id – [protected]
Refund amount – rs. 2, 015
Refund status – refunded
Refund date – 13/06/2017

The reservation was made from secunderabad to howrah in train no. 12836, class - 2 ac.

Although while checking in the irctc website it is showing that the amount has been refunded on 13.06.2017, but till date no refund has taken place in my bank account. It’s more than 10 days have passed but i have not received the refund.

Request you to refund the amount in my bank account from where the amount was paid while booking the above ticket.

Hope for a swift action from your side.

Thanks & regards,