[Resolved] Kotak Mahindra Bank — Refund of Rs.25000

Rkyogeshwar

Address:

plot No. 4, Sector 3A ,BHIWADI Near IOB Bank

Dated : 24.12.2020

Dear Team

I am Rajesh kumar having a saving Account Number -[protected] in Kotak Mahindra Bank in Bhiwadi(Rajasthan}

On dated 11.11.2020, i made a IMPS of Rs 25000 which bymistake
transfered in wrong account Number [protected] in Bank of Baroda, Sultana, Distt-Jhunjhunu (Rajasthan) Branch.

I have registered 3 complaints in KMBL online and visited in my home branch also.

Besides this i visited in BOB branch where funds transfered to hold the payment. Branch manager said that he is waiting any E-mail to refund amount.

today 42 days has passed and its subject of worry for me.

Yet waiting of refund of Rs 25000 in my account.

Kindly instruct to resolve this matter soon.

Thanks

Rajesh kumar
a KMBL Customer
Account No. [protected]

Was this information helpful?

No (0)

Yes (0)

Aug 13, 2021

Complaint marked as Resolved

Kotak Mahindra Bank customer support has been notified about the posted complaint.

Verified Support

Dec 26, 2020

Kotak Mahindra Bank Customer Care's response Hi! We're really sorry about the trouble! We would like to inform you that, we have forwarded your concern to our specialized department and you will be updated by them at the earliest. Further to get more details please drop us an email at Social.[protected]@kotak.com with your contact details. We assure you that your issue will be dealt with in the best possible manner. ^Team Kotak