Kotak Mahindra Bank — regarding auto debit failure fee revert

Address:Hyderabad, Andhra Pradesh, 500038

This is venkataramana ippili and have credit card with card number 4166 * * 4661. Recently i have paid credit card bill for feb-2018 but they are showing auto debit failure fee 500 rupees with gst 90 rupees. But i paid the bill on same date. Why they are charging these fees and i don't want to maintain balance in kotak a/c because i have multiple other bank accounts. How can i make a complaint against this issue to higher authority regarding this issue and how can i make it revert the auto debit fees back.

This kotak bank services are very worst and not helpful for any customers
I think this is the worst number bank service in the world and it will also be a another satyam mahindra scam.

Waste banking system moving forward customers realise regarding this bank worst services they will quit this bank then this bank people will be changed as beggars because one will trust them

Useless service provider for banking coming days no one will trust this bank even if it is world largest bank.
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Kotak Mahindra Bank customer support has been notified about the posted complaint.
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The payment for my car emi has been received by bank on 5 January 2018, and again on the same day they have tried charging my bank and bounced my cheque as insufficient balance. I've contacted call centre they told, I will receive a call, till now I have not received any call.

This severely effects my CBILL and I've no idea what to do.

From the 1st Month of the EMI they have charged me bounce charges, saying the signature mismatch (so the auto debit option was not set on my emi)and suddenly they have set the auto debit and charged my account again.

I was informed that the auto debit option was not activated on my account and hence from May, I was paying my EMI manually every Month, though I was paying, they have bounced my cheques every Month and charged me bounce charges.

I request some one to help me.

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