Kotak Mahindra Bank — regarding credit card fraud

Address:

Badlapur, Jaunpur, Uttar Pradesh, 421503

Since i got my credit card i have not even open the pin and m not used it till now but still from last 4 months i am receiving msg for payment .
customer care said that the card is used in amazon prime on 10 of every month
what a big fraud ...
asking me payment of 2800 something without even using it.
need to correct it .as i am not at all liable to pay this bill.
worst ever service... kotak bank is such a hazard.
and i will surely not going to pay it at any condition.
kindly take action strict action against it...