[Resolved]  Kotak Mahindra Bank — Savings account closure

Address:	Bangalore, Karnataka, 560016
Website:	www.kotak.com

After reapted calls and email requests the bank has not closed my account but has gone on post charge for non account maintenence, I'm now in abroad and so could not go to the branch in person to make that request...but look at the email trail you will understand.

Dear Customer,


Greetings for the day.


This is with reference to the mail regarding “Details” on 15/05/2015.


We wish to inform you that as per the email from the branch your query has been addressed.


For any further clarification please call us at[protected]/[protected], 24 X 7 toll-free from any landline or mobile, while calling from overseas please dial[protected]/[protected].Toll free numbers for USA[protected] and UAE[protected].


We look forward to your continued patronage and ING Vysya Bank is now Kotak Mahindra Bank. Thank you for banking with us.


Thanking you,

Shuaib


-----Original Message-----
From: Giftson Jacob ([protected]@aol.in)
Date: Friday, May 15, 2015 03:51 PM
To: ING Vysya Bank Customer Care ([protected]@kotak.com)
Subject: RE:'IVBL=[protected]' Fwd: RE: Important Information Relating to your Account with us


I have given u information, look into my account and do it...


Regards, Giftson


On Friday, May 15, 2015 Customer Service wrote:

Dear Customer,

Greetings for the day.

This is with reference to the mail regarding “Details” on 14/05/2015.

We request you to kindly confirm us the Date and branch name where the request was processed for account closure.

For any further clarification please call us at[protected]/[protected], 24 X 7 toll-free from any landline or mobile, while calling from overseas please dial[protected]/[protected].Toll free numbers for USA[protected] and UAE[protected].

We look forward to your continued patronage and ING Vysya Bank is now Kotak Mahindra Bank. Thank you for banking with us.

Thanking you,
Shuaib
-----Original Message-----
From: Giftson Jacob ( [protected]@aol.in)
Date: Thursday, May 14, 2015 01:11 PM
To: ING Vysya Bank Customer Care ( [protected]@kotak.com)
Subject: Re: 'IVBL=[protected]' Fwd: RE: Important Information Relating to your Account with us
Hi,

Account number is[protected], account name is Giftson Christober Jacob, branch FRAZER TOWN BRANCH (1870). please close it ASAP.

Regards :-),

Giftson


-----Original Message-----
From: Customer Service
To: Giftson Jacob
Sent: Wed, May 13, 2015 2:59 pm
Subject: RE:'IVBL=[protected]' Fwd: RE: Important Information Relating to your Account with us


Dear Customer,

Greetings for the day.

This is with reference to the mail regarding “Details” on 12/05/2015.

In this context, we request you kindly provide your 12 digit account number from your registered email id to check and do the need full.

For any further clarification please call us at[protected]/[protected], 24 X 7 toll-free from any landline or mobile, while calling from overseas please dial[protected]/[protected].Toll free numbers for USA[protected] and UAE[protected].

We look forward to your continued patronage and ING Vysya Bank is now Kotak Mahindra Bank. Thank you for banking with us.

Thanking you,
Shuaib
-----Original Message-----
From: Giftson Jacob ( [protected]@aol.in)
Date: Tuesday, May 12, 2015 11:54 AM
To: ING Vysya Bank Customer Care ( [protected]@kotak.com)
Subject: Fwd: RE: Important Information Relating to your Account with us
FYI


Regards, Giftson
From: Giftson Jacob < [protected]@aol.in>
Date: Tuesday, May 12, 2015
Subject: RE: Important Information Relating to your Account with us
To: bankinfo < [protected]@kotak.com
Dear team,
I had already informed ing vysya that I wanted to close the account, however the account is not yet closed.. I'm not going to use the account any more. Kindly close the account if you can't then keep posting charges, which I'm not going to pay.

Regards, Giftson