[Resolved]  Kotak Mahindra Bank — scam and loot by kotak mahindra bank

Address:411015

Hello sir,

My name arpita biswas. I have a salary account in kotak mahindra bank a/c no - xxxxxxxx. I have this account for last 4 years, i left my job on november 2016 and since then i had more than rs 10000/- balance in my account. Yesterday all of a sudden i received a message from kotak mahindra bank stating deduction of rs 1080 from my account without any kind of prior intimation.

1) when the salary account was opened i was told that it will be a 0 balance account (So how the non maintenance charge was deducted)

2) secondly my account balance shows amount deducted rs 531 for non maintenance on may 17 and again rs 531 for non maintenance on june 2017

To clarify you i will give you a summary of my transactions:

I had around rs 11000 left in my account in month of may 2017. On that same month i had withdrawn rs 9930, and after few days rs 11000 was again deposited back into my account on may 2017

After that no big amount was withdrawn by me and rs 11000 was continuously maintained till date.

So how come again in june 2017 rs 531 deducted??? A big question!!!

What kind of a bank is kotak mahindra, that they charge deductions wrongfully??? That too without any prior intimation

Is this not some kind of a scam going on???

I want my hard earned money back or else i will have to close my account and say good bye to kotak forever.

Thanks and regards,
Arpita biswas
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Sep 4, 2017
Complaint marked as Resolved 
Kotak Mahindra Bank customer support has been notified about the posted complaint.
Jul 24, 2017
Updated by arpita.biswas09
Hello Sir,

To add to my agony, immediately after posting this complaint regarding money looting of Kotak Mahindra Bank, I received an unsecured and unauthorised email from [protected]@gmail.com with Kotak Mahindra Bank as its subject line. The Email has no authorised logo or any kind of authentication of Kotak Mahindra Bank. Please check the attached for your reference.

The fraudulent Email asks me to share front scan copy of my Debit/Credit card and my current account statement ( which contains an important element i.e CRN number )

I am very clear that I am not supposed to share my ATM card or any other bank details other than my account number. As per my knowledge this last 4 digit of my A/c number is enough to help the bank get my money back. They can check every details regarding me with this.

Please help me get my refund ( if they give ) in a secured way. I am ready for any other kind of authentication as per RBI guidelines as the customer of Kotak Mahindra Bank like my Pan or Aadhar, and likely to share only my A/C number to an authorised Kotak Bank personel only. NOTHING ELSE OTHER THAN THIS!!!

Please refund my money back in an authorised and authenticated way.

Thanks and Regards,
Arpita Biswas

Contact- [removed]

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