[Resolved] Kotak Mahindra Bank — Shadow reversal needed on Unauthorized electronic banking transactions | |||
My name is Kartik Raviraj. Bank is Kotak Mahindra, Annanagar. On 20 December 2020 within 6hrs about Rs 13235 has been debited from my account in every 10-20 mins on 10 different transactions, ie Rs 2100, Rs1785, Rs1000, Rs 1050, Rs 2100, Rs 2100, Rs 1050, Rs 1050, Rs 1000 and Rs 1000 Actually I did made a Rs 39 to watch a cricket match pak vs NZ around 11:30am - I just watched for 10 mins and slept off. When I woke up all these Unauthorized transcations made from my AC which I am not even aware of. I am no way responsible for this and immediately complained in bank and was told in 10 working days we will investigate and get back to you I want my hard earned money Rs 13235 ( shadow reversal) back even not bank will face consequences as I will sue them to court and report in Banking Ombudsman governed under Reserve Bank of India Mobile is [protected] and mail me at kartik.[protected]@gmail.com or [protected]@gmail.com as soon as possible Was this information helpful? | |||
Aug 6, 2021 Complaint marked as Resolved Kotak Mahindra Bank customer support has been notified about the posted complaint. | |||
 1 Comment | |||
Comments
Hi! We are sorry to hear about your problems. We would like to make things right for you. Drop us an email at Social.[protected]@kotak.com with your contact details. We assure you that your issue will be dealt with in the best possible manner. ^Team Kotak
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27 BKC, C 27, G Block, Bandra Kurla Complex, Bandra (E), Mumbai, Maharashtra, India - 400051