[Resolved] Kotak Mahindra Bank — taking long time to approve my kotak credit card application
Kolkata, West Bengal, India
I have apllied for kotak credit card 10 days ago but till now the status is under processing.
but i got informed from your customer care officer that the application takes notmore than 7 days to be processed.
i want to know my application status as early as possible.
please do the needful and take imediate action.
my name is Nilay Ghosh.
my application no.[protected]
Complaint marked as Resolved Feb 18, 2018
[Jan 18, 2018] Kotak Mahindra Bank customer support has been notified about the posted complaint.
Verified SupportKotak Mahindra Bank Customer Care's response, Jan 18, 2018
Hi! Thank you for your interest in Kotak Credit Card.
We have received your application vide application reference number[protected] on 9th January 2018.
Further we wish to inform you that, your application is under process and we would need some more time to process your application.
Please note : it takes a minimum of 21 working days for the processing of the application from the date of receipt.
At Kotak Credit Cards, we make card usage simple for you.
You can now view your application status online by visiting the link below.
Just fill in your application form number or application reference number and view the status instantly.
Appreciate your patience in the interim.^Team Kotak
Verified SupportKotak Mahindra Bank Customer Care's response, Jun 06, 2018
Hey there! Looks like you’re in a fix. Can we help? Please write to us via http://bit.ly/19WK9Vg or for immediate assistance you may call once again @ [protected]. ^Team Kotak
Verified SupportKotak Mahindra Bank Customer Care's response, Jul 27, 2018
Hi! We have received your application[protected]for the Kotak Credit Card. However, regret that we will be unable to process your application as your credit profile is not in line with our prevailing credit norms.
Further you can re-apply for the same after 6 months. ^Team Kotak
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