[Resolved] Kotak Mahindra Bank — upi transaction failed but money deducted

Sayantan Shome

from Kolkata, West Bengal

Jul 23, 2018

Address: Kolkata, West Bengal, 700010

My kotak crn number[protected]
A/c number [protected].

As date on[protected]:42 pm amount debited transaction of rs.1500/- by kotak bhim upi ref no[protected].

I transfer money from my upi vpa [protected]@kotak to
Vpa [protected]@dbs but the transaction shows as failed but my account balance got deducted but not credited to receiver account.

Please refund the amount to as same bank check & clear the transaction failed issue.

Regards
Sayantan shome

+1 photos

Was this information helpful?

No (2)

Yes (10)

Aug 7, 2019

Complaint marked as Resolved

Kotak Mahindra Bank customer support has been notified about the posted complaint.

Related Kotak Mahindra Bank reviews

View all 4823 Kotak Mahindra Bank Reviews

Comments

Anupma Chaudhary

from Vijayawada, Andhra Pradesh

Jul 25, 2018

Mera amzon se[protected] se 3009 aur 1040/- ka refund aya but abhi tak bank acount m reflect nhi hua maine bank m bat ki to unhone bola amzon p bat kro amzon pe bat ki to amzon ne refund ka status aur mail mujhe send kr diya refrence (044319)no k sathbut bank wale koi bhi help nhi kr rhe bol rhe amzon se bat kro.

Karthik Shettigar

from Mumbai, Maharashtra

Sep 7, 2019

Even i faced the same and the complaint was rejected saying that the transaction was successful, now shared bank statement with them. They say it will take 35 days to get resolved. Such a poor service

Pearl Aradhana

Sep 18, 2021

Without my knowledge Kotak Mahindra Bank 811 as deducted my money 5k I need my refund back