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Kotak Mahindra Bank — using abusing word (ashwini from midc andheri east)

Hi sir/madam, we are not your consumer than also your executive gave abusive word and asking money from us.. We were not co ncern about the money.. We dont have any idea about the money.. Why for without reason she gave abusive word to my husband.. Her name is ashwini from kotak bank, address:
Floral deck plaza, 103/104, 'a' wing, i floor, andheri, midc central rd, seepz, andheri east, mumbai, maharashtra 400093

I want justice or else i will take bigger action than this against kotak bank.. I want result.. I have the recording of her talking...

For any contact email [protected]

Complaint Status

[Jun 01, 2019] Kotak Mahindra Bank customer support has been notified about the posted complaint.
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    Kotak Mahindra Bank Address
    27 BKC, C 27, G Block, Bandra Kurla Complex, Bandra (E), Mumbai, Maharashtra, India - 400051