[Resolved]  Kotak Mahindra Bank — waived off charges

Address:h-17a, single stoery vijay nagar, New Delhi, Delhi, 110009

The manager,
Kotak mahindra bank card division,
Kotak infiniti, infinity park, general a k vaidya marg, off western express highway, malad east, mumbai, india, 400097

Credit card no..[[protected]]
Name:.. Dharmendra singh

We would like to inform you that i am utilizing your bank’s credit card for last 3 years. Due to some my health problems actually i have operated a surgery that is why i couldn't payment on time from last 4 to 5 months. I were adimt in hospital many time in this duration so please
I kindly request you to waive off the late fee, financial charges, all other tax from may 2019 to till date as a good will gesture to a loyal customer of yours.

Incase you are not making waiver off the above charges, then i will surrender the credit card which please note

Please do the needful.

Thanking you,

Yours faithfully,

Dharmendra singh
H_17a, single stoery
Vijay nagar delhi
Pin-110009
Mob. [[protected]]
Email. Dharmendra. [protected]@gmail.com
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Feb 20, 2020
Complaint marked as Resolved 
I did not get any revert from bank side .they did not resolve my problem still.
Kotak Mahindra Bank customer support has been notified about the posted complaint.
Jan 02, 2020
Updated by vidit1984
The manager,
Kotak mahindra bank card division,
Kotak infiniti, infinity park,
general a k vaidya marg,
off western express highway,
malad east, mumbai, india, 400097

I wish to bring to your kind notice the according last complaint.I kindly requested you to waive off the late fee, financial charges, all other tax from may 2019.but my some charges waived off .
i have made minimum payment recently if you will not waive off charges .i will be unable outstanding payment.
i had told you already everything.actually my illness was not well because of i left my job that is why i could not payment on time but now is everything is ok.
i want to make sure in future my payment will be not delay.
i humbly request this time waive off my all charges.

thanks
warm regard
dharmendra singh
Complaint comments 

Comments

On 13 September bank deducted 207 rupees and 6 September bank deducted 59 rupees
My Credit Card appliation is being rejected and I am not sure about the reason.
I want to know the exact reason why my credit card is being rejected.
Bank is reluctant to give me the detail when I contact them.
Application No:[protected]

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