[Resolved]  Kotak Mahindra Bank — worst customer service - deducting money for insurance without customer's consent

I opened a zero balance account in kotak mahindra bank. As soon as i deposited some money in the account, they have deducted 1216 rupees for kotak group secure one insurance. No notification had been sent out before or after deduction. I had written mail to customer care through net banking but my request was rejected without any resolution provided. I don't want any insurance and want my money back
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Mar 10, 2018
Complaint marked as Resolved 
Kotak Mahindra Bank customer support has been notified about the posted complaint.
Feb 03, 2018
Updated by Naveena kulandaivel
Crn[protected]
Deducted date[protected]
Verified Support
Feb 04, 2018
Kotak Mahindra Bank Customer Care's response
Hey there! Looks like you’re in a fix. Can we help? Plz write to us via http://bit.ly/2wg92xK
or for immediate assistance you may call @ [protected].^Team Kotak
Complaint comments 

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I want cancel the accidental insurance policy and refund my money back to my Kotak Mahindra bank account.

Please find the below my details

Korupuri Venkata Ramakrishnna.

Email : ramakrishnna.[protected]@gmail.com
I too had same experience with Kodak Bank.They have deducted 1279 rupees for Kodak group secure one insurance. No notification had been sent out before or after deduction
I too had same experience with Kotak Bank.They have deducted 1279 rupees for Kotak group secure one insurance. No notification had been sent out before or after deduction

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