[Resolved] Kotak Mahindra Bank — worst customer service - deducting money for insurance without customer's consent

[Resolved] Kotak Mahindra Bank — worst customer service - deducting money for insurance without customer's consent

N Naveena kulandaivel from Jalakandapuram, Tamil Nadu Feb 3, 2018

I opened a zero balance account in kotak mahindra bank. As soon as i deposited some money in the account, they have deducted 1216 rupees for kotak group secure one insurance. No notification had been sent out before or after deduction. I had written mail to customer care through net banking but my request was rejected without any resolution provided. I don't want any insurance and want my money back Was this information helpful? No (0) Yes (0)
Mar 10, 2018 Complaint marked as Resolved Kotak Mahindra Bank customer support has been notified about the posted complaint. Feb 03, 2018 Updated by Naveena kulandaivel Crn[protected] Deducted date[protected] Verified Support Feb 04, 2018 Kotak Mahindra Bank Customer Care's response Hey there! Looks like you’re in a fix. Can we help? Plz write to us via http://bit.ly/2wg92xK or for immediate assistance you may call @ [protected].^Team Kotak
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Comments

Kvrk142

from Delhi, Delhi

Feb 6, 2018

I want cancel the accidental insurance policy and refund my money back to my Kotak Mahindra bank account.

Please find the below my details

Korupuri Venkata Ramakrishnna.

Email : ramakrishnna.[protected]@gmail.com

kavyashree m

from Bengaluru, Karnataka

Feb 27, 2018

I too had same experience with Kodak Bank.They have deducted 1279 rupees for Kodak group secure one insurance. No notification had been sent out before or after deduction

kavyashree m

from Bengaluru, Karnataka

Feb 27, 2018

I too had same experience with Kotak Bank.They have deducted 1279 rupees for Kotak group secure one insurance. No notification had been sent out before or after deduction