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Kotak Mahindra Bank Complaints & Reviews

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Last updated Apr 25, 2024
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Kotak Mahindra Bank Phone Numbers

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1800 02 6022
548
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Kotak Mahindra Bank Head Office Address

27 BKC, C 27, G Block, Bandra Kurla Complex, Bandra (E)
Mumbai
Mumbai City District
Maharashtra
India
400051

Kotak Mahindra Bank reviews & complaints page 131

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M
mudhol
from Mumbai, Maharashtra
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wrong ifsc code

Dear sir,
Recently i invested in l&t india value fund (Folio3897286/37 through kotak mahindra bbank (Bank branch code0656). After receiving account statement from fund house i noticed ifsc code wrongly mentioned as kkbk0000958 while correct ifsc code is kkbk0000656.
I wrote to fund house, kotak mahindra bank. Both are doing nothing but sleeping over my message. Wrong ifsc code will result in non transfer of funds to my bank...
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G
Gireesh Chander Dutt
from Gurgaon, Haryana
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missguided policy by agent.

Address:110044

Dear sir/ mem

I took kotak assured saving plan 2 years ago but i did not read my policy bound.

I do not agree with this policy bond i have been given some worng information which is not according to this nond.

My agent me wrong information and gave the plan and the product to me. I do not agree with it at all it was sold in a wrong and fraud manner.

That is why i want to file...
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S
Sumersingh1991
from Mumbai, Maharashtra
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miss selling

Address:Mumbai City, Maharashtra, 400004

Ci sumersingh dhansingh rajpurohit having prospsal no : 9762465 and clinet id : 67472761 like to inform you that i had received your gretting letter dated 28/12/2017 in which my name is wrongly printed and also i had not getted any information from your exceutive and also i had asked to pay the premium of rs.25000/- but they had made the policy of rs.50000/-
In this case i like to inform you that i donot want this policy from kotak...
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T
Tushar Kamboj
from Agra, Uttar Pradesh
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balance deductions

Address:Dehradun, Uttarakhand, 248001

Hi i am tushar kamboj my a/c is [protected]... First my biggest mistake is opened a bank account with this fake bank kotak mahindra...
In account opening bank excutive said your account is zero balance a/c bcoz your account is under your mother account after i deposite 400 rs in my account i was shocked bcoz my balance has been deducted and no entry shown in paasbook after i open internrt banking and it shows lien balance 640.10 rs...
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R
Ravi Shankar V R
from Chennai, Tamil Nadu
Nov 2, 2021
This thread was updated on Nov 2, 2021
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lien amount deducted

I have a salary account in kotak mahindra. Later i switched my company so i was not using the account for quite sometime. My friend had to transfer me some money so he transferred to my kotak account. Total amount he transferred was ₹8430. But only ₹6417.50 was updated as my account balance. Remaining ₹2012.50 was updated as my lien and i am not able to withdraw that amount. Please help me with this....
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T
taydesidh
from Nagpur, Maharashtra
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account is closed but now show the connect aadhar no this account

Address:Bulandshahr, Uttar Pradesh, 443106
Website:[email protected]

My self shuddhodhan sanjay tayde. A/c[protected] last 15-20 days submit application for account closing. But also the account is closed. Now this account will be connect on addhar card so did not submit of scholership application becouse account is closed and new account not show there website so. I have properly deactivate the account of my addhar card....
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N
ngo.unitedfoundation
from Lucknow, Uttar Pradesh
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rude behavior of staff at kanpur 80"road kanpur-208 012

Address:208 012
Website:kotak.com

Today this afternoon i visited your branch at 80"rd kanpur-208012 to pen fixed deposit account but when at pro counter shocked to notice very rude hehaviour of mr ashish dixit & one assistant yadav with 2 senior citizens who had fdr with your branch. The grievances of fixed deposit account holders was that mr kamal singh opened some months back a fdr a/c with rs.7 lakhs but your bank representatives above mr yadav etc silently& misguiding...
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Y
Yogeshvats
from Thanesar, Haryana
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account type

Address:Sonipat, Haryana

Hi
I made a request to open zero balance account but when i transfered money to the account and checked money got deducted. I went to the bank and enquire about the same but they told me that i made a request to open edge account. And asked me if i want to close that account or change it to zero balance i need to pay approx a ammount of 2000₹ as a fine for non mantaining the limit. Help me to solve the matter....
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G
Gulab Gandhi
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I am complaining about credit card

Address:New Delhi, Delhi, 110095

Sir my name is gulab gandhi a call from kotak mahindra bank from my no and tell me for credit card issue on that time i am agree and i am sending pancard aur aadar card in whatsapp for credit card in kotak mahindra bank but after one month no any credit card issues what reason. Please closed my credit card and stop my documents as like pancard aur aadar card don't missuse...
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N
NKMS Naveen
from Hyderabad, Telangana
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they are asking me to pay money even i'm not using kotak credit card

Address:560068
Website:www.kotak.com

Hi there,

I was using Kotak credit card from 2015 to 2017 middle of the year, I was paying credit card bill on time, One day they blocked my credit card without any reason, when i called to the customer care they said the card was blocked because i'm not paying the money on time, when i ask them to see my credit card payment dates they are saying they don't know anything thing about that i have to contact their superior to...
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R
rohit sharma JBP
from Mumbai, Maharashtra
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for cibil rectification against contract no. c16p297513 (pan no. avpps3805h)

Address:Jabalpur, Madhya Pradesh, 482001

Res. Team,

My Name Rohit Sharma S/o Bharat Bhushan Sharma R/o 720, Shakti nagar, Near bharat atta chakki, Jabalpur, M.P., 482001, PAN No. AVPPS3805H, clear all dues against Contract No. C16P297513 and received No Dues Certificate from your side at 10/Dec/2016.

Your collection team committed to me after all due clear my CIBIL update Settled to CLOSE status.

But still in CIBIL site this loan reflected...
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T
Thammanaveni Srinivas
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

auto debit failure fee 500 + 103.53 rs.

Address:Hyderabad, Andhra Pradesh

In the Month of August first time i was charged for 500 Rs for not maintaining minimum amount for Auto debit of my credit card amount.
At that time i have called the kotak mahindra service desk through IVR and intimated the charges, i have not opted, and please remove selection.
they have reversed charges 500 in the month of september.

till now that option was not removed and they are monthly charging or deducting...
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J
jayaram arumugam
from Coimbatore, Tamil Nadu
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tm

Address:Tirupur, Tamil Nadu, 641652

Hi

I am kesavamanikandan with account number [protected]. Past few months i have charged for tbms, since this is a salary and zero balance account. A complete fraud is this from kotak bank. Planning to take this issue to higher level and will try fullest to move my company's account to some other bank.

[protected] chrg: cash deposit 08112017 tirupurtbms 59.00 (Dr) 65.68 (Cr)
[protected] chrg: cash deposit...
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B
bharath1829
from Hosur, Tamil Nadu
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debit card fees

Hello, i had a salary account and i received a gold card for it, then they upgraded it to platinum and when i queried they said that the old card will get deactivated. But now i am getting charged for the old card since they have not deactivated it. When i call customer care they asked me to go to home branch.in home branch they are asking me to call customer care. Can you guys provide a solution asap. Now they have blocked my number as well,...
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Address:Gurgaon, Haryana, 122001

Dear all,

I am escalating this mail to you because i have faced very bad experience on my personal loan with kotak.

1. I took 19+ lacs pl from kotak and now i want to close my loan due to bad experience with kotak and i had asked for foreclosure letter because i need to close it immediate but as per customer care, it will get proceed after deduction of next emi which will take 15+ days (Same request, i have...
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S
saifgas
from Ahmedabad, Gujarat
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did not transfer funds

Address:Mehsana, Gujarat, 384315
Website:www.kotak.com

Sir,
We have given cheque no. 000129 of rs.15000 on 16jan 2018 from our account no. [protected] to transfer fund to a current account no.[protected] which is account of a trust. After completing procedure of payslip n stamping slip they did not informed us that account is freeze. When we enquire with the bank that why the amount is not transfered then they are talking about to fill n submit kyc form n behaved rudely with us....
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G
Goozie
from Rajsamand, Rajasthan
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not opening saving account of orchids public school

Kotak bank is not opening account of orchids public school... We applied for account of school a month ago i. E in dec 2017.. But neither the staff nor the higher officials are giving the reason why they are not opening the account. After wasting a period of month they are showing me the way of other bank.. This account is needed for for cbse affiliation.. But due to the falt of bank we cannot get the affiliation.. What should i do...
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M
Milind Darole
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unauthorized credit card charges

Address:400071

Dear madam/sir,

I had submitted a request letter to cancel my credit vide letter dtd:17.12.17 and also paid the annual fees to the bank. However, the kotak mahindra bank is not cancelling the credit card till date and sending reminders for payments. Request to please help and support.

Thanks & regards,

Milind darole
[protected]/[protected]...
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P
Prakash Chitra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

dispute transaction on credit card

I was shocked to receive sms on my india mobile of 2 transactions made by xfinity mobile on 4th jan 2018.
I am wondering how they got my credit card details and how the transaction was made without otp.

I received only sms of the disputed transaction and called up customer service and they advised me to cancel the card.

I have submitted the dispute form for the same but my card statement shows the transaction...
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J
Jagadish_39
from Bengaluru, Karnataka
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foreclosure charges 5% for a personal loan

Address:560036

Hi all,

My loan account number is spln60108944. Initially when the loan was provided the team clearly stated that it is 0% charges after 12 emi. My 12 months emi has been completed, when i have requested for the foreclosure of my loan the bank is charging 5% foreclosure charges on above 15 lakh loan.
I am going through a horrible experience with the personal loan department and the customer care for closing my personal...
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