Kotak Mahindra Bank — Wrong Checkbook and funds are being transferred in wrong Account

Address:Palwal, Haryana, 121102
Website:www.kotak.com

Hello Consumer Complaints Team,

I have an account with Kotak Mahindra bank and it’s a corporate salary account. My CRN is: 69219682 and Account Number [protected].

This was opened as a salary account for the company Flexsin Technologies with the Sector 63, Noida Branch back in 2013. I am a former employee with this company. I left my company in March 2016. Presently I started working for AKS Interactive solutions Private Limited which is in Okhla Phase1, Delhi. I was being provided a checkbook with the number [protected]. Which was a wrong checkbook and I have attached the scan copy for this one. This checkbook belongs to Mr. Jitendra who also have an account with your Kotak Bank. When my current company (AKS Interactive Solutions) asked for the account details and I provided them the same account which is [protected] and they transferred amount of 27040 INR on 27th of May 2016. This amount is being received my this account not mine and that’s entirely Kotak Mahindra Bank’s fault but I am the one who is visiting your bank without any joy and there are no positive results yet for me.

The other issue is our company provided them my name and others account details so details did not match with each other and they still through the payment and I am the one who is facing loads of problems at the moment cause of this. I have attached the wrong Checkbook issued and my employment Appointment letter with AKS Interactive.

I am emailing you from the registered eMail with this account please take a quick look into it for making my life easier and I will be more than thankful to you if the issue is resolved.

Thanks

Sincerely

Dev Prakash
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I have a car loan in Kotak mahindra bank. Now I am planning to close and I am free only on weekends, but this bank says that they don't work on weekends. So in this case do i need to take leave and close it. What a stupidity. I am very happy with banking with other banks like icici Hdfc and cities. No words to say about this stupid bank they are looting the people, customer satisfaction is 0. There business is the max.

Prashanth
Kotak Mahindra Bank Customer Care's response, Jun 23, 2016
Verified Support
Hi Prashanth, kindly share your contact / loan account number to solutions.bank@kotak.com so that we can check with our teams on this. ^Kotak Team

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