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Kotak Securities Complaints & Reviews

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Last updated Dec 20, 2023
Complaints 384
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227
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Kotak Securities reviews & complaints page 5

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G
Gouravjaindelhi
Jun 23, 2021
Jun 23, 2021
This thread was updated on Jun 23, 2021
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Demat account close hidden charges and bank show open free account

Address:Delhi

The bank addes that the new demat account is free, there is no charge
And applications do not work login and no rupees transfers and false to the customer when the account is open, 590 rupees shows charge to open the bank account, closing the bank account, you have to speak for rupees like this.
The mistake is of the bank, the customer is a kotak damet account is absolutely useless and is fraud
Very poor service and...
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Rajeev Dutt
Jun 23, 2021
Jun 23, 2021
This thread was updated on Jun 23, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

TAX Challans --Trading Account LOGIN

Address:[email protected]

Am asking for my Tax Challans for FY[protected] AY[protected] . Was directed to Dubai office where they don't check emails and take long. It is now almost three weeks .
They have send Tax deducted on Interest but not the on trading account.
Emails are bouncing to their address including NRI .
Please forward urgently....
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Prasad3699
Jun 18, 2021
Jun 18, 2021
This thread was updated on Jun 18, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

DP Charges and cheating in trading

DP charges debating to my savings account without doing trading shares since two years..
Trading account also cheating without instructions sold out shares and showing loss and looting amount from savings account...
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Prasad3699
Jun 18, 2021
Jun 21, 2021
This thread was updated on Jun 21, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

DP Charges

DP Chatges debited after confirming volume of acvount
Trading account also cheating customers selling shares without any instructions and showing loss and debuting to account...
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Prasanta Kumar De
Jun 15, 2021
Jun 16, 2021
This thread was updated on Jun 16, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non responding to mails, phone conversation

Address:Mumbai

From: PRASANTA DE
Subject: To find out Details
Date: 8 June 2021 at 10:59:10 AM IST
To: ks.[protected]@kotak.com

The Officer in Charge
Kotak Securities
Demat Section.
Mumbai.

Dear Sirs,

Years back, I used to deal with Kotak Securities mainly in foreign exchange deals and I used have a demat account. However, due to a number of reasons beyond my control, I...
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HARSH PATWA
Jun 14, 2021
Jun 15, 2021
This thread was updated on Jun 15, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding kotak securities live webinar

Address:rajasthan

I'm unable to watch and listen Kotak securities live training webinars on, worst live webinar platform ever been experienced by me, there is always a blank black screen on your presentation screen and I barely used to listen and watch your presentation.

Requesting(a humble request) to you kindly improve your server quality or switch your webinar platform from this worst to better one like ZOOM or GOOGLE or WebEx, it would be...
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Rajesh Kumari Yadav
Jun 7, 2021
Jun 21, 2021
This thread was updated on Jun 21, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaint for unauthorized trade and misuse of my funds

Address:Mumbai

Sir,

I am the customer of Kotak security and have a Dmat & Trading Account with Kotak securities vide Client Code ZO39W. I was having 5000 shares of Tata Steel BSL company in my Dmat Account but today (07/06/21), my 2445 shares of Tata Steel BSL were sold by the company without my knowledge and consent. I had not received any phone call, message or email from the Kotak security about any fund short. Moreover, my RM had also...
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R
rajugarg
Jun 7, 2021
Jun 19, 2021
This thread was updated on Jun 19, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraudulent activities

नमस्कार
मेरे एकाउंट्स मैं १९/४/२०२१ को ओर्टिन लैब के ९९९९९ शेयर्स थे (सलंगन स्क्रीन शॉट)
इनमे से मैंने २०/४/२०२१ को २४००० शेयर्स सेल कर दिए .मेरे एकाउंट्स में कोई भी मार्जिन...
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Khush Upadhyay
May 31, 2021
Jun 1, 2021
This thread was updated on Jun 1, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Without information amount deducted in my saving account

Address:kalbadevi

Hi Kotak Bank,

Today suddently received notification 2914.50 Rs has been Debited from my kotak bank Balance transfer fund to KSEC without any permission. I never make any transaction as of now.

Need your Clarification and how to get back my money

Regard,

khushal upadhyay...
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prk1949
from Thrissur, Kerala
May 20, 2021
Jul 25, 2021
This thread was updated on Jul 25, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unable to login to Kotak Securities

Address:Mumbai
Website:KotakSecurities.com

Kotak Securities problem

RADHAKRISHNAN P
Wed, 19 May, 19:48 (12 hours ago)
to uday.kotak

Dear Mr Kotak,
I am giving below an email which I sent to the CEO. I have not heard from him or any other responsible person. I may have to take legal action if my problem is not resolved.
Professor P Radhakrishnan

Kotak server problems - User ID: P_RA_1949 -- [Query ID: 31289394]br...
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S
Shrabani Ghosh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unable to open keatprox.

Address:31/17,Kalipada Mukherjee Road, 31/17,Kalipada Mukherjee Road

After login keat prox but not opening....
+1 photos
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rupeshhhhh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I want to complain about deduct amount without information now not refund

Hello
I have an account in kotak security . On 1 March 2021, there was deduction of 885Rs for sms charge plan and 558Rs for trading plan without any information and notice from my trading account . I have already filed complains about this in kotak security but there is no refund and they are not even willing to refund .
Kindly take appropriate actions against them .
Rupesh Jain
[protected]...
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Address:No. 7, 3rd Floor, Pent House, BTM Layout 2nd Stage, 1st Phase, 100 Feet Ring Road, Above-State Bank of Mysore

Sir I had purchased 3 shares of Astra Poly Technic on 8/3/2021 along with 10 shares of Tata Coffee but to my astonishment i have not received the shares to my demat account with IN 300214 with my code ZUYX5 and account number 34093052 till this moment 15/3/[protected] pm. Myself a senior citizen doing share business as a hobby troubling is very bad. Please do the needful immediately. There is a book closure for Bonus share in Astra Poly Technic...
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Yogi313
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Activation of demat account

Sir
Greetings of the day
I had my dmat account with kotak securities, I want to activate the same, called several times the customer care no, sending mails with video as suggested, but no response, I am a privlage account holder from last 15 years, dont know what other customers experincing
Thanks and regards
Yogesh mahajan
[protected]...
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NikitaJain1993
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unable to liquidate my mutual funds

I have purchased SBI Long term equity mutual fund 3 years back.
Now when I am trying to redeem it, I am unable to do it; as it is showing error "Scheme Not available";

I first connected to your customer team on service.[protected]@kotak.com vide e-mail; they streched the conversation to 1 month with no resolution. I kept following up but no response from your end.

Then I connected on Whatspp number which...
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ddsanghavi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Incorrectly showing outstanding balance towards trading account

Address:27 BKC, C 27, G Block, Bandra Kurla Complex, Bandra (E), Mumbai 400051
Website:Kotak.com

I have already paid the amount twice and still Kotak Securities is sending me an outstanding amount with additional charges. Payment was done via bank NEFT and IMPS on November 27, 2020 towards my trading account D8YO0.

Can you please investigate this issue, get rectify balance and return excessive payment to me asap?

I would like to close Kotak Mahindra bank account no. [protected], demat and trading accounts...
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darshanash2012
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Kotak Securities worst service - account not being activated despite several complaints

Address:Paras Apartment CHS Ltd,

I have my share trading account and bank account with Kotak. Kotak Securities is regularly charging D-Mat fee from me but it has deactivated my securities account without telling any reason. While my Kotak Bank Account is working fine. It is not responding despite several reminders. I am already 2 time visited Vasai branch handed over my KYC again but still they are not responding to me, my old E-mail ID was already closed & I have requested...
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor service and response from bank.

Address:Bur Dubai, Dubai

Hello Sir/Madam,

Myself and my wife have Demat and trading account with Kotak securities. My Customer ID is 36431885 and my wife is 80944789. The contact number for both of our accounts is the same mobile number and Email Address ( both are mine) since the inception of account for both o[censored]s. This has been going fine till last week, Suddenly I find both our trading accounts are deactivated and have asked to speak to call centre....
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alok mital
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Account not being activated despite several complaints

Address:Mr. Manoj Agarwal Senior Vice President Kotak Securities Limited Kotak Infiniti, Building No.21, 6th Floor Infinity PA K Vaidya Marg, Malad (E) Mumbai - 400097

I have my share trading account and bank account with KOTak. Kotak Securities is regularly charging D-Mat fee from me but it has deactivated my securities account without telling any reason. While my Kotak Bank Account is working fine. It is not responding despite several reminders. Presently I am suffering from Covid 19 and unable to visit its any branch.
Kotak securities is not even responding to the mail from SEBI copy of which...
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Aanchal Bhatia
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

FNF is not settled yet.

Dear sir,

This is one of th employee of kotak securities who is already resigned from the job.
But kotak securities is not ready to process FNF as they are asking for POA documents.
POA documents is voluntary document which is optional for the Client.
Clients are not ready to pay their attention to sign this document.

They have never told that we need to collect this document as they are...
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