Kotak Securities Complaints & Reviews

Client ID: 2ZNA5
Date: 3 March 2022

My account with Kotaksecurities.com has today forcefully and wrongly liquidated shares held in my account.

This was as margin has apparently fallen below the required margin.

However, as informed on 22/2 to Kotak Securities Team Nitin Kapoor / Kotak Bank RM Shalu Agarwal the margin shortfall is being wrongly calculated for my Portfolio. This is as security held of Hinduja Global Solutions has undergone 1:1 share split and the portfolio account is NOT reflecting the correct shares.

When above was informed to my Kotak Bank RM Shalu Agarwal, he has confirmed that there is NO margin shortfall (enclosed is whatsapp chat). This was reiterated, as I received email notifications from Kotak Securities and always had sufficient funds available to transfer to my Kotak Securities account which would have been transferred to avoid any margin shortfall / forced liquidation of shares.

Further, with the drop in share price of Berger Paints from date bought, I have realized loss of Rs. 15, 542.8 (= 251 shares * 725.70 price bought - 663.8 price sold).

Please advise possible resolution asap and recovery of full loss realized of Rs. 15, 542.8.

ITMS Order no SCRIP B/S QTY VALUE
[protected][protected][protected][protected]----
[protected].000000 BERGER PAINTS (I) LTD S 251 166607.90

My mobile number not update.. Althoughi have done needed kra KYC updation..

I have been constantly writing emails to kotak securities regarding incorrect Ledger balance and trading amount, but have not received any clarification on the same.

The trading account shows incorrect trading balance every start of the day. This balance differs from my calculation. Also, I had never asked for Margin based trading account, though the team/portal only displays available/utilized margin, or balance in terms of...

Sir mera account id ks00124 hai mera pan ARFPT6711R MO[protected] HAI mera account galat tarike se use kar ke mera paisa kat liya gaya hai mera acount manisha ne open kiya tha jinka mo [protected] hai acount open karte time bola tha f&o tred 20₹ par oder rahega or Dilewry tred 0brokrege rahega akash jain mo [protected] mera access kod le ke galat tarike se tred kar ke 24000+ brokrege kat liya hai mera paisa wapas kiya jay

Unauthorized trading in my account and email and phone number linked to trading account doesn't belong to me.

Transaction done while I was out of India

Fake email created is
[protected]@GMAIL.COM
Unknown phone number linked to account
[protected]

Account created in August 2020
But I am out of India since August 2019

Hi, I have account with Kotak securities which was opened ages ago. I have not used the account for the while and so it became dormant. I wanted to reactivate it again as the company I work for has made it legal binding for me to submit the statement for my DMAT account every quarter. When I sent KYC to get it activated I got to know that the account details were burnt in nax fire and the account is suspended as I had not submitted the documents...

Transaction not initiate by me for 1000 on 08 February 2022.

Kitech.[protected]@gmail.com company gmail id i paid registration fees now i want my money back+[protected] company number

I bought shares worth Rs.3, 45000 on Thursday 3rd Feb 2022. Due to insufficient funds in my account, I had contacted the customer care regarding the further action to be taken. They informed me that 23% interest would be charged on the insufficient funds until payment of funds. But today 7th Feb 2022, when I contacted the customer care they informed me that the funds should be available on T+2 days i.e. today. Otherwise the shares would be liquidated by the Risk team. Due to the mislead by the customer care, I could not arrange funds priory. Kindly give me time for transferring funds.

I am having demat account in kotak securities.
1)had applied for fno segment activation 15 days back .Nil results .
2) applied for unpledge of 50 reliance pp shares .Nil results
3) called kotak cust. Care ( [protected]) 20 times and mailed 10 times(serviice.[protected]@kotak.Com ) but no solution .
4 ) every time reply from customer care " give us 24-48 hours "
5 ) 20 times they have given reply " give us 24-48 hours " .They are just irritating .
6 ) cust. Care just creating nuissance and not inersted in getting job done

email id [protected]@yahoo.Com

Client code: ZR6PB
Client Id: 32465652
On 13/12/2021, requested for closure of my demat and trading account through mail.
I received a mail that it will be processed shortly. I received many calls from kotak Securities regarding closure of my account.
I just requested to close the account due to the worst experience I had with Kotak securities. Till date the account is not closed.and now my account is being charged and showing negative balance.
Kindly please close my account.

There is an incorrect trade been carried in my account on 04 May 2020.
I have not requested or authorized the Trade and its been carried by the Broker without Authorization.

Dated Order Number
04 May 2020 [protected]
04May 2020 [protected]

Anand Sahu
PAN Number : AVHPS4424J
CLIENT ID : 11889058

Hi Team,

I am following on my issues since dec 25 2019 i am not getting any response i need to close this account and i need my money back.

I have sent mails to kotak person and even service.[protected]@kotak.com, ks.[protected]@kotak.com no use no response only. I am very unhappy ever i called Vikram and mohan many times no use.
please help me here.

Please call me on [protected]

Last 15 day complen my fund 41000 kai se ani pase jvab nthi jvab mlyo to charge lagi gya se but chena lagiya se a mahiti apta nthi adity kada last 2day thi mare bada bile jye se loss kai gye se have avu lage se my fund no missing but Ford Thai gyu ame lage se (ZMPYP) MANSUKH BHAI GOLAKIYA

I have to leave kotak securities in 2010.
And I want to withdrawa my epf amount. But you dont update my date of joining and date of exit in epfo portal. And I am facing mANY PROBLEM. I have mail you and your responsible person and she told me problem will solve earliest. But stil it's going to 40 days.
And I am watching g like ###. And you dont mail me or any response for my issue.
Is that your work to irritated your ex employee. Or neglects when he left job.
Is not your responsibility to provied him support for any issues.
I am trying for last 4 to 5 years but you or your company person not given me any response.
So I do this .
After that my problem not solve so your have given me proper explanation what is problem.
You able are not to do solve my problem.
Mail me [protected]@gmail.com

I took a personal loan from Kotak securities for personal reasons(In July) and 1 month after I got a call for a credit card from Kotak bank (August). I do not know how but someone maybe from the employees took my details and bought a Phone, I did not provide them with any original document (for the credit card) but somehow it was processed without my knowledge/consent. I have been to the Kalyani Nagar Branch many times, but no results. ruining my credit score. My SIBIL score is too low right now. Please ask them to remove it from my PAN. Also due to my different sign in my bank account. they were unable to collect the money or it would have been a different story altogether.

I am not able to my funds from Kotak bank account to Kotak securities account. I am facing this issue for the last 3 months. I have asked my issue to both of the customer care (Kotak Securities and Kotak Bank) people but they are blaming each other and I am not getting any proper solution for a long time. Every time they accept a query and won't work properly and back with some silly answers. I am very frustrated with this type of issue. I need some who really help me out through this issue. My Query ID: 36220051 which is provided by Kotak Securities.

I have invested Rs 50000 on 3 rd December21., but not added my account.custamercare people not responding

I had trading account in Kotak securities. I had excess amount. But Mr Arun Kumar had traded without any intimation, and made minus balance. Without asking me Kotak securities people have sold 16 BOB shares. I want my 16 shares back.

Client Id : ZR6PB
Client Code : 32465652

A couple of years ago, I purchased Syndicate bank shares and a 6 months ago moved all shares to Kotak securities.

Recently on September 2021, I sold all my shares and an amount of 1, 82, 000 has been available in Kotak securities.

While trying to do Funds Payout it has been rejected. Saying your IFSC code is wrong.

As Syndicate bank is merged with Canara bank only IFSC code has been changed. So I initiated a change request by sending courier of KYC updation form and cancelled cheque leaf of my Canara bank. [16th oct 2021]

Syndicate IFSC Code: SYNB0003061
Canara Bank IFSC Code: CNRB0000891

After few days, received an email stating my
details has been updated successfully.
[Date: 23rd Oct 2021, ReferenceId : 35231242]

Then I raised a Funds Payout request. Again it has been rejected saying IFSC code is still not updated.

After many calls and chats with Kotak Securities they said “My bank details has been Updated only for Demat account and not for Trading account.”

I don’t understand purpose o[censored]pdating only demat account without updating Trading account.

When asked Kotak securities, they said Trading team has to update my details. They didn’t updated even after one month.

So, I have opened a savings bank account in Kotak Mahindra Bank only for this purpose and sent courier again KRA modification form and Kotak Mahindra bank cancelled cheque for changing account details [Nov 16th 2021]

On 20th Nov 2021, received an email from Kotak Securities [Reference number:[protected]] saying as per SEBI Credit Settlement Payout Rs 1, 89, 028.27 /- will be credited to your bank account maintain with us. If failure a cheque will be dispatched to registered communication address.

But not received anything till now.

Now they rejected my updation saying Affidavit is not notarised. When asking about affidavit details customer care guys says need to courier your details again. [23rd Nov 2021, ReferenceId: 35915039]

I don’t know what to do now and whom should I contact as customer care cancels my calls in between and WhatsApp chat says send courier for all questions. Literally no one is answering properly and they don’t know about the mails I received from Kotak securities even after providing query ids.

I am in need of money desperately and I sold all my shares three months ago and my amount has been stuck at Kotak Securities. Consider this as a serious matter.

Request you to resolve my issue on priority basis and Kindly do the needful.

Thanks